kau.se
Please wait ...
Simple search
Advanced search -
Research publications
Advanced search -
Student theses
Statistics
English
Svenska
Norsk
Jump to content
Change search
Search
Search
Only documents with full text in DiVA
Cite
Export
BibTex
CSL-JSON
CSV 1
CSV 2
CSV 3
CSV 4
CSV 5
CSV all metadata
CSV all metadata version 2
RIS
Mods
MARC-XML
ETDMS
Link to record
Permanent link
https://urn.kb.se/resolve?urn=urn:nbn:se:kau:diva-12997
Direct link
http://kau.diva-portal.org/smash/record.jsf?pid=diva2:516325
Cite
Citation style
apa
ieee
modern-language-association-8th-edition
vancouver
apa.csl
Other style
apa
ieee
modern-language-association-8th-edition
vancouver
apa.csl
Other style
More styles
Language
de-DE
en-GB
en-US
fi-FI
nn-NO
nn-NB
sv-SE
Other locale
de-DE
en-GB
en-US
fi-FI
nn-NO
nn-NB
sv-SE
Other locale
More languages
Output format
html
text
asciidoc
rtf
html
text
asciidoc
rtf
Create
Close
Learning from and with customers in the development of new services: A review of customer involvement methods
Edvardsson, Bo
Karlstad University, Faculty of Economic Sciences, Communication and IT, Service Research Center. Karlstad University, Faculty of Economic Sciences, Communication and IT, Department of Business Administration.
ORCID iD:
0000-0003-2705-0836
Kristensson, Per
Karlstad University, Faculty of Economic Sciences, Communication and IT, Department of Psychology. Karlstad University, Faculty of Economic Sciences, Communication and IT, Service Research Center.
ORCID iD:
0000-0002-7006-9906
Magnusson, Peter R
Karlstad University, Faculty of Economic Sciences, Communication and IT, Department of Business Administration. Karlstad University, Faculty of Economic Sciences, Communication and IT, Service Research Center.
ORCID iD:
0000-0002-7653-5226
Sundström, Erik
Karlstad University, Faculty of Economic Sciences, Communication and IT, Service Research Center. Karlstad University, Faculty of Economic Sciences, Communication and IT, Department of Business Administration.
2008 (English)
In:
Frontiers in Service Conference 17th annual conference, Washington, DC, 2008
Conference paper, Published paper (Refereed)
Place, publisher, year, edition, pages
Washington, DC, 2008.
National Category
Business Administration
Identifiers
URN:
urn:nbn:se:kau:diva-12997
OAI: oai:DiVA.org:kau-12997
DiVA, id:
diva2:516325
Conference
Frontiers in Service Conference, 17th annual conference, Washington, DC, October 2 -5, 2008.
Available from:
2012-04-17
Created:
2012-04-17
Last updated:
2026-02-11
Bibliographically approved
Open Access in DiVA
No full text in DiVA
Authority records
Edvardsson, Bo
Kristensson, Per
Magnusson, Peter R
Sundström, Erik
Search in DiVA
By author/editor
Edvardsson, Bo
Kristensson, Per
Magnusson, Peter R
Sundström, Erik
By organisation
Service Research Center
Department of Business Administration
Department of Psychology
On the subject
Business Administration
Search outside of DiVA
Google
Google Scholar
urn-nbn
Altmetric score
urn-nbn
Total: 469 hits
Cite
Export
BibTex
CSL-JSON
CSV 1
CSV 2
CSV 3
CSV 4
CSV 5
CSV all metadata
CSV all metadata version 2
RIS
Mods
MARC-XML
ETDMS
Link to record
Permanent link
https://urn.kb.se/resolve?urn=urn:nbn:se:kau:diva-12997
Direct link
http://kau.diva-portal.org/smash/record.jsf?pid=diva2:516325
Cite
Citation style
apa
ieee
modern-language-association-8th-edition
vancouver
apa.csl
Other style
apa
ieee
modern-language-association-8th-edition
vancouver
apa.csl
Other style
More styles
Language
de-DE
en-GB
en-US
fi-FI
nn-NO
nn-NB
sv-SE
Other locale
de-DE
en-GB
en-US
fi-FI
nn-NO
nn-NB
sv-SE
Other locale
More languages
Output format
html
text
asciidoc
rtf
html
text
asciidoc
rtf
Create
Close
v. 2.47.0
|
WCAG
|
Karlstad University
|
University Library
|
Researchers support
DiVA
Logotyp