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Resource test-driving for service innovation – how ordinary employees innovate new value propositions
Åkesson, Maria
Karlstad University, Faculty of Arts and Social Sciences (starting 2013), Service Research Center (from 2013). Karlstad University, Faculty of Arts and Social Sciences (starting 2013), Karlstad Business School (from 2013).
Stålhammar, Anna
Karlstad University, Faculty of Arts and Social Sciences (starting 2013), Service Research Center (from 2013).
Skålén, Per
Karlstad University, Faculty of Arts and Social Sciences (starting 2013), Service Research Center (from 2013).
ORCID iD:
0000-0002-2982-9651
Edvardsson, Bo
Karlstad University, Faculty of Arts and Social Sciences (starting 2013), Service Research Center (from 2013).
ORCID iD:
0000-0003-2705-0836
2012 (English)
Conference paper, Oral presentation with published abstract (Refereed)
Place, publisher, year, edition, pages
2012.
National Category
Business Administration
Research subject
Business Administration
Identifiers
URN:
urn:nbn:se:kau:diva-110228
OAI: oai:DiVA.org:kau-110228
DiVA, id:
diva2:2062035
Conference
15th QMOD conference on Service Quality and Service Science. Poznan, Poland. 5-7 September, 2012.
Available from:
2026-05-25
Created:
2026-05-25
Last updated:
2026-05-27
Bibliographically approved
Open Access in DiVA
No full text in DiVA
Authority records
Åkesson, Maria
Skålén, Per
Edvardsson, Bo
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Åkesson, Maria
Skålén, Per
Edvardsson, Bo
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apa
ieee
modern-language-association-8th-edition
vancouver
apa.csl
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apa
ieee
modern-language-association-8th-edition
vancouver
apa.csl
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de-DE
en-GB
en-US
fi-FI
nn-NO
nn-NB
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