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Karlstad University, Faculty of Arts and Social Sciences (starting 2013), Service Research Center (from 2013). Karlstad University, Faculty of Arts and Social Sciences (starting 2013), Karlstad Business School (from 2013).ORCID iD: 0000-0003-0333-8341
Karlstad University, Faculty of Arts and Social Sciences (starting 2013), Service Research Center (from 2013). Linköping University, Sweden.ORCID iD: 0000-0002-6589-8662
Karlstad University, Faculty of Arts and Social Sciences (starting 2013), Service Research Center (from 2013). Karlstad University, Faculty of Arts and Social Sciences (starting 2013), Karlstad Business School (from 2013). Chalmers Industriteknik, Göteborg, Sweden.
Karlstad University, Faculty of Arts and Social Sciences (starting 2013), Service Research Center (from 2013). Karlstad University, Faculty of Arts and Social Sciences (starting 2013), Karlstad Business School (from 2013).
2025 (English)In: Handbook of Service Experience / [ed] Per Kristensson; Lars Witell; Mohamed Zaki, Edward Elgar Publishing, 2025, p. 352-361Chapter in book (Other academic)
Place, publisher, year, edition, pages
Edward Elgar Publishing, 2025. p. 352-361
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Economics and Business
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Business Administration
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URN: urn:nbn:se:kau:diva-104176Scopus ID: 2-s2.0-105003193599ISBN: 9781035300198 (print)ISBN: 9781035300181 (print)OAI: oai:DiVA.org:kau-104176DiVA, id: diva2:1955916
Available from: 2025-05-02 Created: 2025-05-02 Last updated: 2025-10-16Bibliographically approved

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Karlsson, JennyWitell, LarsHedvall, KlasCamén, Carolina

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