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Work-related stress, stress reactions and coping strategies in ambulance nurses: A qualitative interview study
Karlstad University, Faculty of Health, Science and Technology (starting 2013), Department of Health Sciences (from 2013).ORCID iD: 0000-0002-5543-6552
Karlstad University, Faculty of Health, Science and Technology (starting 2013), Department of Health Sciences (from 2013).
Karlstad University, Faculty of Arts and Social Sciences (starting 2013), Department of Social and Psychological Studies (from 2013).
Karlstad University, Faculty of Health, Science and Technology (starting 2013), Department of Health Sciences (from 2013). Inland Norway University of Applied Sciences, Norway.ORCID iD: 0000-0001-6245-1788
2024 (English)In: Journal of Advanced Nursing, ISSN 0309-2402, E-ISSN 1365-2648, Vol. 80, no 2, p. 538-549Article in journal (Refereed) Published
Abstract [en]

Aim: To describe experiences of work-related stress, stress reactions and coping strategies among registered nurses (RNs) in the ambulance service (AS).Design: A descriptive and qualitative design.Methods: Participants were recruited from eight different ambulance stations from different geographical locations in central Sweden. Data were collected from 14 RNs during the period from January 2022 to May 2022 using a semi-structured interview guide. Qualitative content analysis was used to analyse data using an abductive approach.Results: Three categories describe the RNs' experiences; (1) Situations that cause work-related stress, (2) Reactions and feelings that occur and (3) Management of work-related stress. These three main categories included a total of 12 subcategories. Work-related stress was experienced when participants were a part of traumatic events or experienced insufficient cooperation or a disturbing event in the work environment. The different causes lead to different kinds of reactions with feelings of frustration, fear and loneliness being prominent. To manage the work-related stress, RNs used different kinds of strategies and support from colleagues or lack thereof seemed to have a major impact.Conclusions: Findings revealed the importance of having competent colleagues in the AS. Working with a competent colleague can reduce experiences of stress and prevent feelings of loneliness. It is important for the AS to provide stress-reduction support, to promote cooperation and to maintain and develop RNs' professional competence to ensure quality care and patient safety in the AS.

Place, publisher, year, edition, pages
John Wiley & Sons, 2024. Vol. 80, no 2, p. 538-549
Keywords [en]
ambulance nurse, ambulance service, coping, registered nurse, specialist nurse, stress reactions, work-related stress
National Category
Nursing
Research subject
Nursing Science
Identifiers
URN: urn:nbn:se:kau:diva-96453DOI: 10.1111/jan.15819ISI: 001041447200001PubMedID: 37530409Scopus ID: 2-s2.0-85166645293OAI: oai:DiVA.org:kau-96453DiVA, id: diva2:1791080
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Karlstad UniversityAvailable from: 2023-08-24 Created: 2023-08-24 Last updated: 2025-10-16Bibliographically approved

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Glawing, CarinaKarlsson, IngelaKylin, CamillaNilsson, Jan

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CiteExportLink to record
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