The purpose of this study was to develop a theoretical understanding of leadership during a complex rescue operation following a major disaster in a foreign country. The analysis followed a grounded theory approach. Seventeen informants from three Swedish authorities were interviewed on leadership in the emergency handling of the 2004 tsunami in Southeast Asia. A theoretical conceptualisation was developed which includes three superior categories: antecedent conditions, situational constraints and core aspects of leadership. Within the last-mentioned superior category a core variable was identified: a balance between the need for structure and the need for freedom. Leaders who strive to create structure at the expense of freedom of action are less inclined to delegate and more likely to wear themselves out. Conversely, those who strive to create great freedom of action bypass many links in the organisational chain, thus 'short-circuiting' the organisation as a whole.

Emergency response organisations face the challenge of having a bureaucratic structure and meeting extreme situations where predefined directives cannot cover all possible emerging contingencies. The aim of this study was to gain a deeper understanding of the concept of links within the framework of emergency response agencies during severely demanding operations. The empirical data are based on fifty in-depth interviews from three crisis events. The results suggest that collaboration during crisis management is facilitated by two types of links—planned and spontaneous—and both can act vertically and horizontally. The results imply an elaboration of the organizational concept boundary spanners. 

Governmental bodies such as the Armed Forces are examples of bureaucratic organizations characterized by centralized hierarchical structure, rationality, stability, impersonal rules, clear boundaries, responsibility and authority. Critics claim that because of a rigid structure, organizations with a strict vertical hierarchy of authority do not function well in non-routine situations where creativity and flexibility are required. But hierarchy survives by incorporating elements that are not traditionally found in a classically bureaucratic structure. In the military context, liaison officers and military observers are examples of such elements, frequently operating with a high degree of independence between the boundaries of their own organization and its environment. The purpose of this study is to explore how bureaucratic, hierarchically structured organizations can function in a demanding and dynamic environment characterized by life and death situations? Twenty-one informants (mainly military officers) were interviewed. They had a variety of experiences and occupational roles in civil-military collaboration contexts. A grounded theory analysis of interview data shows that military organizations' adaptation to unpredictable environments can be empirically shown to be a balancing act between improvisation and flexibility on the one hand and the pursuit of structure and adherence to established hierarchical order on the other. For adaptation to be possible there must be actors (boundary spanners or links) to implement it, and meeting grounds (temporary organization) on which to work and get their act together.