Endre søk
RefereraExporteraLink to record
Permanent link

Direct link
Referera
Referensformat
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • apa.csl
  • Annet format
Fler format
Språk
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Annet språk
Fler språk
Utmatningsformat
  • html
  • text
  • asciidoc
  • rtf
Imageundersökning - en jämförelse mellan två kundkategorier och de anställda på ett kommersiellt företag
2003 (svensk)Independent thesis Advanced level (degree of Master (One Year))Oppgave
Abstract [en]

This essay describes the research findings concerned with chosen aspects of marketing communication. It refer to my previous essay, the main goal of which was to find out the customers image of the company Special-Elektronik AB, and to find out if the company had succeeded in profiling themselves in accordance to the market plan. My previous research contained 41 interviews with the company´s most important customers; the A-customers and with all 15 employees at the company. This research contains 41 interviews with Special-Elektroniks C-customers. The main objective of the essay is to compare the C-customers image with the A-customers image of the company. I investigated to what extent the company image was aligned with the company profile and if the market communication was efficient. The results of the research suggest that the communication of the information under study was insufficiently adapted to the customers needs. On the whole both customer categories image of the company coincide, with the exception that the A- customers gave Special-Elektronik even higher marks on the areas investigated than the C-customers did. My hope is that this essay will be the base for the company´s further communication plan. The purpose of the plan is to strengthen and shape the profile in the direction wanted, in order to improve their marketing communications.

sted, utgiver, år, opplag, sider
2003. , s. 57
Identifikatorer
URN: urn:nbn:se:kau:diva-57554Lokal ID: MKV D-2OAI: oai:DiVA.org:kau-57554DiVA, id: diva2:1122166
Fag / kurs
Media and Communication Studies
Tilgjengelig fra: 2017-07-12 Laget: 2017-07-12 Sist oppdatert: 2026-02-12

Open Access i DiVA

Fulltekst mangler i DiVA

Søk utenfor DiVA

GoogleGoogle Scholar

urn-nbn

Altmetric

urn-nbn
Totalt: 109 treff
RefereraExporteraLink to record
Permanent link

Direct link
Referera
Referensformat
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • apa.csl
  • Annet format
Fler format
Språk
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Annet språk
Fler språk
Utmatningsformat
  • html
  • text
  • asciidoc
  • rtf