Open this publication in new window or tab >>2020 (English)Report (Other academic)
Abstract [en]
A great many communication problems can arise in the interaction between healthcare service and the media in major incidents and disasters. Many important experiences have been documented, but organisational learning can still be improved, since mistakes tend to be repeated. This is shown in the present review of documented experiences of interaction and communication in connection with major incidents and disasters in around 40 KAMEDO reports in the past 20 years. These reports represent a wide range of accidents and disasters, in Sweden and abroad.
Previous report is an English translation of a publication, published in Swedish 2018: “Sjukvård och medier i samspel vid allvarlig händelse. Erfarenheter från KAMEDO-rapporter under 20 år. Rapport nr 2018:1”. Major Incidents and Disasters are often associated with early, extensive and prolonged media reporting. It is important to understand the interaction between first responders/rescue services and the media to create better conditions for providing and making available correct and objective information to as many people as possible. For many years, insights and experiences from disasters have been collected through emergency medicine observations in KAMEDO reports. This compilation of observations of the interaction with the media in disasters displays patterns in the communication and indicates recurring deficiencies and strengths that can serve as a basis for future emergency planning.This report is primarily addressed to healthcare management and staff involved in planning and rescuing operations in disasters and to journalists and media agencies covering such events. Nevertheless, the content is relevant to other actors in disaster operations, for example, the Swedish Civil Contingencies Agency, municipal emergency management, the police force, rescue services, and many others.
Place, publisher, year, edition, pages
Uppsala: Uppsala University, Sweden, 2020. p. 38
Series
Reports from Centre for Disaster Psychiatry ; 2020:1
Keywords
KAMEDO; disaster medicine; observer studies; major incident; healthcare; media; media reporting; media preparedness; crisis communication; emergency preparedness; communications preparedness; crisis management;
National Category
Medical and Health Sciences Peace and Conflict Studies Other Social Sciences not elsewhere specified Psychology Media and Communications
Research subject
Media and Communication Studies; Psychology; Public Health Care Administration; Medical Science
Identifiers
urn:nbn:se:kau:diva-82580 (URN)978-91-639-9555-2 (ISBN)
Funder
Swedish National Board of Health and Welfare
Note
KAMEDO, which is an organisational term for observational studies in emergency medicine, has existed since 1964 and was previously called the Emergency medicine organising committee. Activities started under the auspices of the Delegation for Medical Defence Research, and in 1974, KAMEDO was transferred to the Swedish National Defence Research Institute (FOA), which was renamed the Swedish Defence Research Agency in 2001. Since 1988, KAMEDO has been affiliated to the National Board for Health and Welfare (NBHW).KAMEDO’s primary task is to feedback experience data (lessons learned) through expert observers at the site of an emergency event. The observers collect relevant information through contacts with concerned staff in healthcare, the rescue services, the police, other agencies and organisations. The collected data are used for the purpose of feeding back experiences to Swedish emergency management systems and research communities. Primarily, medical, psychological, organisational and social aspects are docu-mented. Activities are conducted in the form of projects, in which an investigator from the National Board of Health and Welfare (NBHW) is a member together with other external experts. There are also an internal and an external reference group. Results are published in KAMEDO reports listed on NBHW’s website. From no 7, the reports in full are available electronically, while there are summaries provided of previous reports. From report no 34, a summary is also available in English, and from report no 55, only the translated summary is published on the website. From no 89, reports translated into English are available.
2021-01-262021-01-262025-10-17Bibliographically approved