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  • 1. Andersson, N.
    et al.
    Arnerup-Cooper, B.
    Carlsson, Carin
    Haglund, Lars
    Karlstad University, Faculty of Economic Sciences, Communication and IT, Service Research Center. Karlstad University, Faculty of Economic Sciences, Communication and IT, Department of Business Administration. Karlstad University, Faculty of Economic Sciences, Communication and IT, The Service and Market Oriented Transport Research Group. Karlstad University, Faculty of Economic Sciences, Communication and IT, Centre for HumanIT.
    Studenter om studier och arbete2000Report (Refereed)
  • 2. Carlsson, Carin
    Kvalitetsmätningar med hjälp av Kvalitetsbarometern1999In: Haglund, Lars & Stålhammar, Anna (red) Marknads- och, serviceorienterad kollektivtrafik, Vol. 99:06Article in journal (Refereed)
  • 3. Carlsson, Carin
    Use of Quality Surveys2001In: Lars Haglund and Anna Stålhammar (eds) Market and Service Orieentation in Public Transportation. Karlstad University Studies 2001:8Article in journal (Refereed)
  • 4. Christensen, Lars
    et al.
    Andersson, Nina
    Carlsson, Carin
    Haglund, Lars
    Karlstad University, Faculty of Economic Sciences, Communication and IT, Service Research Center. Karlstad University, Faculty of Economic Sciences, Communication and IT, Department of Business Administration. Karlstad University, Faculty of Economic Sciences, Communication and IT, The Service and Market Oriented Transport Research Group. Karlstad University, Faculty of Economic Sciences, Communication and IT, Centre for HumanIT.
    Marknadsundersökning: en handbok, Första upplagan1998Book (Refereed)
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