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  • 22051.
    Witell, Lars
    et al.
    Karlstad University, Faculty of Economic Sciences, Communication and IT, Service Research Center. Karlstad University, Faculty of Economic Sciences, Communication and IT, Department of Business Administration. Karlstad University, Faculty of Economic Sciences, Communication and IT, The Service and Market Oriented Transport Research Group.
    Gustafsson, Anders
    Karlstad University, Faculty of Economic Sciences, Communication and IT, Service Research Center. Karlstad University, Faculty of Economic Sciences, Communication and IT, Department of Business Administration.
    Brax, S
    The Future of Service Infusion in Manufacturing Firms2010In: International Journal of Service Industry Management, ISSN 0956-4233, E-ISSN 1758-6704, Vol. 21, no 6Article in journal (Refereed)
  • 22052.
    Witell, Lars
    et al.
    Karlstad University, Faculty of Economic Sciences, Communication and IT, Service Research Center. Karlstad University, Faculty of Economic Sciences, Communication and IT, Department of Business Administration. Karlstad University, Faculty of Economic Sciences, Communication and IT, The Service and Market Oriented Transport Research Group.
    Gustafsson, Anders
    Karlstad University, Faculty of Economic Sciences, Communication and IT, Service Research Center. Karlstad University, Faculty of Economic Sciences, Communication and IT, Department of Business Administration.
    Brown, Stephen
    Service Logic: Transforming Product-Focused Businesses2010Report (Other (popular science, discussion, etc.))
  • 22053.
    Witell, Lars
    et al.
    Karlstad University, Faculty of Economic Sciences, Communication and IT, Service Research Center. Karlstad University, Faculty of Economic Sciences, Communication and IT, Department of Business Administration. Karlstad University, Faculty of Economic Sciences, Communication and IT, The Service and Market Oriented Transport Research Group.
    Gustafsson, Anders
    Karlstad University, Faculty of Economic Sciences, Communication and IT, Service Research Center. Karlstad University, Faculty of Economic Sciences, Communication and IT, Department of Business Administration.
    Edvardsson, Bo
    Karlstad University, Faculty of Economic Sciences, Communication and IT, Service Research Center. Karlstad University, Faculty of Economic Sciences, Communication and IT, Department of Business Administration. Karlstad University, Faculty of Economic Sciences, Communication and IT, The Service and Market Oriented Transport Research Group.
    Customer Integration in New Service Development: Experiences from Sweden2010In: Taking the pulse of economic development Service trends / [ed] Dieter Spath and Walter Ganz, München: Carl Hanser Verlag , 2010, p. 25-34Chapter in book (Refereed)
  • 22054.
    Witell, Lars
    et al.
    Karlstad University, Faculty of Economic Sciences, Communication and IT, Service Research Center. Karlstad University, Faculty of Economic Sciences, Communication and IT, Department of Business Administration. Karlstad University, Faculty of Economic Sciences, Communication and IT, The Service and Market Oriented Transport Research Group.
    Gustafsson, Anders
    Karlstad University, Faculty of Economic Sciences, Communication and IT, Service Research Center. Karlstad University, Faculty of Economic Sciences, Communication and IT, Department of Business Administration.
    Fischer-Hübner, Simone
    Karlstad University, Faculty of Economic Sciences, Communication and IT, Department of Computer Science. Karlstad University, Faculty of Economic Sciences, Communication and IT, Centre for HumanIT.
    Gebauer, Heiko
    Karlstad University, Faculty of Arts and Social Sciences (starting 2013), Service Research Center (from 2013).
    Managerial recommendations for service innovations in different product-service systems2010In: Introduction to Product-Service Systems design / [ed] Sakao, T.; M. Lindahl, London: Springer , 2010, p. 237-259Chapter in book (Refereed)
    Abstract [en]

    In order to meet the increasingly complex needs of customers and to respond to decreasing product margins, typical product manufacturers have developed a growing interest in extending their service business. The extension of the service business requires a systematic development of innovative services. Unfortunately, in business practice it has been observed historically that manufacturing companies often fail to develop services systematically. Some customers asked for services and these desires were often fulfilled. Thus, the extension of the service business reflects a rather unstructured service innovation approach, which has not been consciously pursued. Rather than developing more formal structures to elicit ideas for new services, it is mostly performed ad hoc. Only a limited number of firms use formal approaches to service innovation and have implemented necessary determinants to success. Furthermore, the innovation of services in manufacturing companies captures two specific idiosyncrasies. First, manufacturing companies have to balance product and service innovations. Second, services can be either developed during the product development process or during the product usage. The major challenge to success in innovating services is to combine specific product-service systems with the right service strategy and way to develop service innovations.

  • 22055.
    Witell, Lars
    et al.
    Karlstad University, Faculty of Economic Sciences, Communication and IT, Service Research Center. Karlstad University, Faculty of Economic Sciences, Communication and IT, Department of Business Administration.
    Gustafsson, Anders
    Karlstad University, Faculty of Economic Sciences, Communication and IT, Service Research Center. BI - Norwegian School of Management, Oslo, Norway.
    Johnson, M.D
    School of Hotel Administration, Cornell University, Ithaca, New York, USA.
    The effect of customer information during new product development on profits from goods and services2014In: European Journal of Marketing, ISSN 0309-0566, E-ISSN 1758-7123, Vol. 48, no 9/10, p. 1709-1730Article in journal (Refereed)
    Abstract [en]

    Purpose – This study aims to investigate how customer information obtained at different phases of a new product development (NPD) process influences profits from new offerings. Design/methodology/approach – A survey was conducted in the context of NPD in goods and services. A unique database was constructed that merged key informant survey responses with financial data for 244 firms. This database was used to replicate and extend previous research by posing a number of hypotheses regarding the role of obtaining customer information in NPD. Findings– The results show that obtaining customer information during NPD influences the profits from new offerings, which vary depending on the phase of the NPD process. The financial rewards from obtaining customer information for goods are highest in the early phases of the NPD process and decline in later phases. The financial rewards for services, on the other hand, are high in the early and late phases of the NPD process. Research limitations/implications – The research is based on a survey combined with objective financial data, that is, a combination of different data sources. The research would have benefitted from longer data series and a higher response rate. Originality/value – This study replicates and extends previous research by testing the role of obtaining customer information in both manufacturing and service firms by combining survey data with objective financial data.

  • 22056.
    Witell, Lars
    et al.
    Karlstad University, Faculty of Economic Sciences, Communication and IT, Service Research Center. Karlstad University, Faculty of Economic Sciences, Communication and IT, Department of Business Administration. Karlstad University, Faculty of Economic Sciences, Communication and IT, The Service and Market Oriented Transport Research Group.
    Gustafsson, Anders
    Karlstad University, Faculty of Economic Sciences, Communication and IT, Service Research Center. Karlstad University, Faculty of Economic Sciences, Communication and IT, Department of Business Administration.
    Johnson, M.D.
    Sandén, Bodil
    The Effect of Customer Involvement in Different Phases of New Product Development2006Conference paper (Refereed)
  • 22057.
    Witell, Lars
    et al.
    Karlstad University, Faculty of Economic Sciences, Communication and IT.
    Gustafsson, Anders
    Karlstad University, Faculty of Economic Sciences, Communication and IT.
    Johnson, Michael D.
    Karlstad University, Faculty of Economic Sciences, Communication and IT.
    Sandén, Bodil
    Karlstad University, Faculty of Economic Sciences, Communication and IT.
    Customer Involvement in the Phases och the Product and Service Development Process: Impact on Financial PerformanceManuscript (Other academic)
  • 22058.
    Witell, Lars
    et al.
    Karlstad University, Faculty of Economic Sciences, Communication and IT, Service Research Center. Karlstad University, Faculty of Economic Sciences, Communication and IT, Department of Business Administration. Karlstad University, Faculty of Economic Sciences, Communication and IT, The Service and Market Oriented Transport Research Group.
    Gustafsson, Anders
    Karlstad University, Faculty of Economic Sciences, Communication and IT, Service Research Center. Karlstad University, Faculty of Economic Sciences, Communication and IT, Department of Business Administration.
    Löfberg, Nina
    Karlstad University, Faculty of Economic Sciences, Communication and IT, Department of Business Administration. Karlstad University, Faculty of Economic Sciences, Communication and IT, Service Research Center.
    Service Strategies in a Supply Chain2010In: Journal of Service Management, ISSN 1757-5818, E-ISSN 1757-5826, Vol. 21, no 4, p. 427-440Article in journal (Refereed)
  • 22059.
    Witell, Lars
    et al.
    Karlstad University, Faculty of Economic Sciences, Communication and IT, Service Research Center. Karlstad University, Faculty of Economic Sciences, Communication and IT, Department of Business Administration. Karlstad University, Faculty of Economic Sciences, Communication and IT, The Service and Market Oriented Transport Research Group.
    Hellström, Andreas
    Elg, Mattias
    Gremyr, Ida
    How to run a quality department and its effects on business results and status in a senior management team2010Conference paper (Refereed)
  • 22060.
    Witell, Lars
    et al.
    Karlstad University, Faculty of Economic Sciences, Communication and IT, Service Research Center. Karlstad University, Faculty of Economic Sciences, Communication and IT, Department of Business Administration. Karlstad University, Faculty of Economic Sciences, Communication and IT, The Service and Market Oriented Transport Research Group.
    Johansson, E
    Elg, E.M
    Evolvement of Quality Profiles in Swedish Organizations2010Conference paper (Refereed)
  • 22061.
    Witell, Lars
    et al.
    Karlstad University, Faculty of Economic Sciences, Communication and IT, Service Research Center. Karlstad University, Faculty of Economic Sciences, Communication and IT, Department of Business Administration. Karlstad University, Faculty of Economic Sciences, Communication and IT, The Service and Market Oriented Transport Research Group.
    Johnson, Michael D.
    Gustafsson, Anders
    Karlstad University, Faculty of Economic Sciences, Communication and IT, Service Research Center. Karlstad University, Faculty of Economic Sciences, Communication and IT, Department of Business Administration.
    The Impact of Quality Practices on Customer Satisfaction and Business Results: Product versus Service Organizations2001In: Journal of Quality, Management, vol. 6, No. 1, p. 5-27Article in journal (Refereed)
  • 22062.
    Witell, Lars
    et al.
    Karlstad University, Faculty of Economic Sciences, Communication and IT, Service Research Center. Karlstad University, Faculty of Economic Sciences, Communication and IT, Department of Business Administration. Karlstad University, Faculty of Economic Sciences, Communication and IT, The Service and Market Oriented Transport Research Group.
    Kowalkowski, Christian
    Kindström, Daniel
    Internalization or externalization?: Examining organizational arrangements for industrial service provision2010Conference paper (Refereed)
  • 22063.
    Witell, Lars
    et al.
    Karlstad University, Faculty of Arts and Social Sciences (starting 2013), Service Research Center (from 2013). Linköping University.
    Kowalkowski, Christian
    Karlstad University, Faculty of Arts and Social Sciences (starting 2013), Service Research Center (from 2013). Hanken School of Economics, Helsinki, Finland.
    Perks, Helen
    University of Nottingham, UK.
    Raddats, Chris
    University of Liverpool, UK.
    Schwabe, Maria
    Friedrich-Schiller-University of Jena, Germany.
    Benedettini, Ornella
    Polytechnic University of Bari, Italy.
    Burton, Jamie
    University of Manchester, UK.
    Characterizing customer experience management in business markets2019In: Journal of Business Research, ISSN 0148-2963, E-ISSN 1873-7978Article in journal (Refereed)
    Abstract [en]

    Managing the customer experience has become a top priority for marketing managers and researchers. Research on customer experience management (CEM) has traditionally adopted a customer's viewpoint. Few studies have explicitly embraced an organizational perspective, and existing research focuses mainly on business-to-consumer settings. The present study espouses the utility of CEM in business-to-business (B2B) settings on the grounds that interactions in B2B contexts are also “experienced”. It explains how B2B firms can design and manage the customer experience to influence the customer at different touchpoints. The paper develops a comprehensive framework that characterizes CEM in B2B. The paper articulates key challenges for B2B CEM; relationship expectations (mismatches in customer relationships, siloed customer experiences); actor interaction issues (mismatches across the customer's journey, lack of touchpoint control); and temporal challenges (dynamics of the customer experience). The paper draws out the theoretical implications and develops managerial implications for B2B firms.

  • 22064.
    Witell, Lars
    et al.
    Karlstad University, Faculty of Economic Sciences, Communication and IT, Service Research Center. Karlstad University, Faculty of Economic Sciences, Communication and IT, Department of Business Administration. Karlstad University, Faculty of Economic Sciences, Communication and IT, The Service and Market Oriented Transport Research Group.
    Kristensson, Per
    Karlstad University, Faculty of Economic Sciences, Communication and IT, Service Research Center. Karlstad University, Faculty of Economic Sciences, Communication and IT, Department of Psychology.
    Gustafsson, Anders
    Karlstad University, Faculty of Economic Sciences, Communication and IT, Service Research Center. Karlstad University, Faculty of Economic Sciences, Communication and IT, Department of Business Administration.
    Collaboration with customers - Understanding the effect of customer-company interaction in new product development2011Conference paper (Refereed)
  • 22065.
    Witell, Lars
    et al.
    Karlstad University, Faculty of Economic Sciences, Communication and IT, Service Research Center. Karlstad University, Faculty of Economic Sciences, Communication and IT, Department of Business Administration. Karlstad University, Faculty of Economic Sciences, Communication and IT, The Service and Market Oriented Transport Research Group.
    Kristensson, Per
    Karlstad University, Faculty of Economic Sciences, Communication and IT, Service Research Center. Karlstad University, Faculty of Economic Sciences, Communication and IT, Department of Psychology.
    Gustafsson, Anders
    Karlstad University, Faculty of Economic Sciences, Communication and IT, Service Research Center. Karlstad University, Faculty of Economic Sciences, Communication and IT, Department of Business Administration.
    The Effects of Customer Involvement on New Product Ideas in Comparison to Traditional Market Research Techniques2007Conference paper (Refereed)
  • 22066.
    Witell, Lars
    et al.
    Karlstad University, Faculty of Economic Sciences, Communication and IT, Service Research Center. Karlstad University, Faculty of Economic Sciences, Communication and IT, Department of Business Administration.
    Kristensson, Per
    Karlstad University, Faculty of Economic Sciences, Communication and IT, Department of Psychology. Karlstad University, Faculty of Economic Sciences, Communication and IT, Service Research Center.
    Gustafsson, Anders
    Karlstad University, Faculty of Economic Sciences, Communication and IT, Service Research Center. Karlstad University, Faculty of Economic Sciences, Communication and IT, Department of Business Administration.
    Löfgren, Martin
    Karlstad University, Faculty of Economic Sciences, Communication and IT, Department of Business Administration. Karlstad University, Faculty of Economic Sciences, Communication and IT, Service Research Center.
    Idea Generation: Customer Co-creation versus Traditional Market Research Techniques2011In: Journal of Service Management, ISSN 1757-5818, E-ISSN 1757-5826, Vol. 22, no 2, p. 140-159Article in journal (Refereed)
  • 22067.
    Witell, Lars
    et al.
    Karlstad University, Faculty of Economic Sciences, Communication and IT, Service Research Center. uality Technology and Management, Linköpi ng University, SE-581 33 Linköping, Sweden .
    Löfberg, Nina
    Karlstad University, Faculty of Economic Sciences, Communication and IT, Service Research Center.
    Gremyr, Ida
    Division of Quality Sciences, Chalmers Univ ersity of Technology, SE-412 96 Göteborg, Sweden .
    Edvardsson, Bo
    Karlstad University, Faculty of Economic Sciences, Communication and IT, Service Research Center.
    Fundin, Anders
    Mälardalen University, SE- 631 05 Eskilstuna, Sweden.
    Exploring Modes of Innovation in Services2010Conference paper (Refereed)
    Abstract [en]

    Manufacturing companies differentiating their offerings with new services need to combine both product and service innovation. We study how service development is influenced by (a) the choice of separation or integration of service development and (b) the modes of innovation. Our results show that service development often is more structured if services are developed separately. Furthermore, service innovations often follow a sequence of innovation modes different from those of product innovations. Since different innovation modes benefit from varying degree of structure in the development process, many companies find it hard to develop products and services within the same development project.

  • 22068.
    Witell, Lars
    et al.
    Karlstad University, Faculty of Economic Sciences, Communication and IT, Service Research Center. Karlstad University, Faculty of Economic Sciences, Communication and IT, Department of Business Administration.
    Löfgren, Martin
    Karlstad University, Faculty of Economic Sciences, Communication and IT, Service Research Center.
    Classification of quality attributes2007In: Managing Service Quality, ISSN 0960-4529, E-ISSN 1758-8030, Vol. 17, no 1, p. 54-73Article in journal (Refereed)
    Abstract [en]

    Purpose – The purpose of this paper is to investigate whether the different approaches to the classification of quality attributes deliver consistent results.

    Design/methodology/approach – The investigation includes four approaches and enables comparisons to be made from a methodological perspective and from an output perspective. The different approaches are described, analyzed, and discussed in the context of an empirical study that investigates how 430 respondents perceive the performance of an e-service. The theory of attractive quality rests on a solid theoretical foundation and a methodological approach to classify quality attributes. Recently, various authors have suggested alternative approaches to the traditional five-level Kano questionnaire – including a three-level Kano questionnaire, direct classification, and a dual-importance grid.

    Findings – The classification of quality attributes are found to be dependent on the approach that is utilized. The development of new ways to classify quality attributes should follow rigid procedures to provide reliable and consistent results.

    Originality/value – This is the first attempt to compare alternative approaches to classify quality attributes. For managers, our results provide guidance on what approach to choose based on the strengths and weaknesses with the different approaches.

  • 22069.
    Witell, Lars
    et al.
    Karlstad University, Faculty of Economic Sciences, Communication and IT, Service Research Center. Karlstad University, Faculty of Economic Sciences, Communication and IT, Department of Business Administration.
    Löfgren, Martin
    Karlstad University, Faculty of Economic Sciences, Communication and IT, Department of Business Administration. Karlstad University, Faculty of Economic Sciences, Communication and IT, Service Research Center.
    From free to service for fee2012Conference paper (Refereed)
  • 22070.
    Witell, Lars
    et al.
    Karlstad University, Faculty of Economic Sciences, Communication and IT, Service Research Center. Karlstad University, Faculty of Economic Sciences, Communication and IT, Department of Business Administration.
    Löfgren, Martin
    Karlstad University, Faculty of Economic Sciences, Communication and IT, Department of Business Administration. Karlstad University, Faculty of Economic Sciences, Communication and IT, Service Research Center.
    From Service for Free to Service for Fee: Business model innovation in manufacturing firms2013In: Journal of Service Management, ISSN 1757-5818, E-ISSN 1757-5826, Vol. 24, no 5, p. 520-533Article in journal (Refereed)
    Abstract [en]

    Purpose – The purpose of the present research is to identify how business model innovation can be used to make the transition from service for free to service for fee. In particular, the focus is on identifying, describing and analysing alternative transition strategies, degree and type of innovation, and how building blocks in the business model change.

    Design/methodology/approach – A multiple case study of six manufacturing firms was performed. Data were collected through interviews with CEOs, service managers and sales managers. In addition, two workshops were performed with the participating firms.

    Findings – The present research identified eight strategies for transitioning from service for free to service for fee. These strategies represent change in the business model, incremental business model innovation and radical business model innovation. It is suggested to change the content and structure to perform incremental business model innovation and change the governance to perform radical business model innovation.

    Originality/value – In most models for service infusion, the change of business model is seen as a necessary step and focus is placed on that a change of business model is needed. The present study elaborates on what approaches manufacturing firms use to make the change from one business model to another.

  • 22071.
    Witell, Lars
    et al.
    Karlstad University, Faculty of Economic Sciences, Communication and IT, Service Research Center. Karlstad University, Faculty of Economic Sciences, Communication and IT, Department of Business Administration. Linköpings universitet.
    Löfgren, Martin
    Karlstad University, Faculty of Economic Sciences, Communication and IT, Department of Business Administration. Karlstad University, Faculty of Economic Sciences, Communication and IT, Service Research Center.
    Dahlgaard, Jens
    Linköpings universitet.
    Theory of attractive quality and the Kano methodology: The past, the present, and the future2013In: Total Quality Management and Business Excellence, ISSN 1478-3363, E-ISSN 1478-3371Article in journal (Refereed)
    Abstract [en]

    The theory of attractive quality and the Kano methodology were introduced about 30 years ago. Since then, research and practitioner communities have adopted both the theory and the methodology, as they help to explain the roles different quality attributes play for customers. This paper reviews 147 research papers published between 1984 and 2012 and identifies three distinct phases in the development of the research field; Emergence, Exploration, and Explosion. In addition to the review of existing literature, the present paper sets the scene for the next phase of the research – Explanation – to further develop the field.

  • 22072.
    Witell, Lars
    et al.
    Karlstad University, Faculty of Arts and Social Sciences (starting 2013), Service Research Center.
    Löfgren, Martin
    Karlstad University, Faculty of Arts and Social Sciences (starting 2013), Service Research Center.
    Gustafsson, Anders
    Karlstad University, Faculty of Arts and Social Sciences (starting 2013), Service Research Center.
    Attractive Quality Creation: a Case Study of Microwave Ovens2011In: TQM Magazine, ISSN 0954-478X, E-ISSN 1758-6887, Vol. 23, no 1, p. 89-99Article in journal (Refereed)
  • 22073.
    Witell, Lars
    et al.
    Karlstad University, Faculty of Economic Sciences, Communication and IT, Department of Business Administration. Karlstad University, Faculty of Economic Sciences, Communication and IT, Service Research Center.
    Löfgren, Martin
    Karlstad University, Faculty of Economic Sciences, Communication and IT, Department of Business Administration. Karlstad University, Faculty of Economic Sciences, Communication and IT, Service Research Center.
    Gustafsson, Anders
    Karlstad University, Faculty of Economic Sciences, Communication and IT, Department of Business Administration. Karlstad University, Faculty of Economic Sciences, Communication and IT, Service Research Center.
    Attractive quality creation through customer idea generation2007Conference paper (Refereed)
  • 22074.
    Witell, Lars
    et al.
    Karlstad University, Faculty of Economic Sciences, Communication and IT, Service Research Center. Karlstad University, Faculty of Economic Sciences, Communication and IT, Department of Business Administration.
    Löfgren, Martin
    Karlstad University, Faculty of Economic Sciences, Communication and IT, Department of Business Administration. Karlstad University, Faculty of Economic Sciences, Communication and IT, Service Research Center.
    Gustafsson, Anders
    Karlstad University, Faculty of Economic Sciences, Communication and IT, Service Research Center. Karlstad University, Faculty of Economic Sciences, Communication and IT, Department of Business Administration.
    Identifying Ideas of Attractive Quality in the Innovation Process2011In: The TQM Journal, ISSN 1754-2731, E-ISSN 1754-274X, Vol. 23, no 1, p. 87-99Article in journal (Refereed)
  • 22075.
    Witell, Lars
    et al.
    Karlstad University, Faculty of Economic Sciences, Communication and IT, Service Research Center. Karlstad University, Faculty of Economic Sciences, Communication and IT, Department of Business Administration.
    Löfgren, Martin
    Karlstad University, Faculty of Economic Sciences, Communication and IT, Department of Business Administration. Karlstad University, Faculty of Economic Sciences, Communication and IT, Service Research Center.
    Gustafsson, Anders
    Karlstad University, Faculty of Economic Sciences, Communication and IT, Service Research Center. Karlstad University, Faculty of Economic Sciences, Communication and IT, Department of Business Administration.
    Setting a Research Agenda for the Theory of Attractive Quality2011In: The TQM Journal, ISSN 1754-2731, E-ISSN 1754-274X, Vol. 23, no 2Article in journal (Refereed)
  • 22076.
    Witell, Lars
    et al.
    Karlstad University, Faculty of Arts and Social Sciences (starting 2013), Service Research Center (from 2013).
    Magnusson, Peter
    Karlstad University, Faculty of Arts and Social Sciences (starting 2013), Service Research Center (from 2013).
    Edvardsson, Bo
    Karlstad University, Faculty of Arts and Social Sciences (starting 2013), Service Research Center (from 2013).
    Beckman, H.
    Value creation in service-based states of business relationships2019In: Service Innovation for Sustainable Business: Stimulating, Realizing and Capturing the value from Service Innovation / [ed] Per Kristensson, Peter R. Magnusson, Lars Witell, 2019, p. 281-305Chapter in book (Other academic)
    Abstract [en]

    The following sections are included: Introduction Value and Value Drivers in a Relationship Context Methodology Results Conclusions Appendix: An Overview of the Conceptualization of Value Drivers References

  • 22077.
    Witell, Lars
    et al.
    Karlstad University, Faculty of Economic Sciences, Communication and IT, Service Research Center. Karlstad University, Faculty of Economic Sciences, Communication and IT, Department of Business Administration.
    Myhrén, Per
    Karlstad University, Faculty of Arts and Social Sciences (starting 2013), Service Research Center. Karlstad University, Faculty of Arts and Social Sciences (starting 2013), Karlstad Business School.
    Edvardsson, Bo
    Karlstad University, Faculty of Arts and Social Sciences (starting 2013), Service Research Center. Karlstad University, Faculty of Arts and Social Sciences (starting 2013), Karlstad Business School.
    Gustafsson, Anders
    Karlstad University, Faculty of Economic Sciences, Communication and IT, Service Research Center. Karlstad University, Faculty of Economic Sciences, Communication and IT, Department of Business Administration.
    Löfberg, Nina
    Karlstad University, Faculty of Arts and Social Sciences (starting 2013), Service Research Center. Karlstad University, Faculty of Arts and Social Sciences (starting 2013), Karlstad Business School.
    Servitization of Capital Equipment Providers in the Pulp and Paper Industry2014In: Servitization in Industry / [ed] Gunter Lay, Berlin: Springer, 2014, p. 151-164Chapter in book (Refereed)
  • 22078.
    Witell, Lars
    et al.
    Karlstad University, Faculty of Economic Sciences, Communication and IT, Service Research Center. Karlstad University, Faculty of Economic Sciences, Communication and IT, Department of Business Administration. Karlstad University, Faculty of Economic Sciences, Communication and IT, The Service and Market Oriented Transport Research Group.
    Poksinska, B
    Pettersen, J
    Elg, M
    Eklund, J
    Quality Improvement activities in Swedish industry: drivers, approaches and outcomes2010In: International Journal of Quality and Service Sciences, ISSN 1756-669X, E-ISSN 1756-6703, Vol. 2, no 2, p. 206-216Article in journal (Refereed)
  • 22079.
    Witell, Lars
    et al.
    Karlstad University, Faculty of Economic Sciences, Communication and IT, Service Research Center. Karlstad University, Faculty of Economic Sciences, Communication and IT, Department of Business Administration. Karlstad University, Faculty of Economic Sciences, Communication and IT, The Service and Market Oriented Transport Research Group.
    Rönnbäck, Å
    Value creation in outsourced service provision in public transportation2009In: The TQM Journal, ISSN 1754-2731, E-ISSN 1754-274X, Vol. 21, no 5, p. 517-529Article in journal (Refereed)
  • 22080.
    Witell, Lars
    et al.
    Karlstad University, Faculty of Economic Sciences, Communication and IT, Service Research Center. Karlstad University, Faculty of Economic Sciences, Communication and IT, Department of Business Administration. Karlstad University, Faculty of Economic Sciences, Communication and IT, The Service and Market Oriented Transport Research Group.
    Rönnbäck, Å
    Enquist, B
    Quality Management Systems and Value Creation2009In: International Journal of Quality and Service Sciences, ISSN 1756-669X, E-ISSN 1756-6703, Vol. 1, no 3, p. 241-254Article in journal (Refereed)
  • 22081.
    Witell, Lars
    et al.
    Karlstad University, Faculty of Arts and Social Sciences (starting 2013), Service Research Center. Linköping University.
    Snyder, Hannag
    Linköping University.
    Gustafsson, Anders
    Karlstad University, Faculty of Arts and Social Sciences (starting 2013), Service Research Center. Norway.
    Fombelle, Paul
    USA.
    Kristensson, Per
    Karlstad University, Faculty of Economic Sciences, Communication and IT, Service Research Center.
    Defining service innovation: A review and synthesis2016In: Journal of Business Research, ISSN 0148-2963, E-ISSN 1873-7978, Vol. 69, no 8, p. 2863-2872Article in journal (Refereed)
    Abstract [en]

    Research on service innovation appears in several research disciplines, with important contributions in marketing, management, and operations research. Although the concept is widely used, few research papers have explicitly defined service innovation. This dearth of research is the motivation for the present study. Through a systematic review of 1301 articles on service innovation appearing in academic journals between 1979 and 2014, this article examines research defining service innovation. The study identifies the key characteristics within 84 definitions of service innovation in different perspectives (assimilation, demarcation and synthesis) and shows how the meaning of the concept is changing. The review suggests that the large variety in definitions limits and hinders knowledge development of service innovation.

  • 22082.
    Witos, Joanna
    et al.
    Univ Helsinki, Dept Chem, Chem Anal Lab, FIN-00014 Helsinki, Finland..
    Samuelsson, Jörgen
    Karlstad University, Faculty of Health, Science and Technology (starting 2013), Department of Engineering and Chemical Sciences.
    Cilpa-Karhu, Geraldine
    Univ Helsinki, Dept Chem, Chem Anal Lab, FIN-00014 Helsinki, Finland..
    Metso, Jari
    Nat Inst Hlth & Welf, Publ Hlth Genom Unit, Biomedicum, FIN-00290 Helsinki, Finland..
    Jauhiainen, Matti
    Nat Inst Hlth & Welf, Publ Hlth Genom Unit, Biomedicum, FIN-00290 Helsinki, Finland..
    Riekkola, Marja-Liisa
    Univ Helsinki, Dept Chem, Chem Anal Lab, FIN-00014 Helsinki, Finland..
    Partial filling affinity capillary electrophoresis including adsorption energy distribution calculations: towards reliable and feasible biomolecular interaction studies2015In: The Analyst, ISSN 0003-2654, E-ISSN 1364-5528, Vol. 140, no 9, p. 3175-3182Article in journal (Refereed)
    Abstract [en]

    In this work, a method to study and analyze the interaction data in free solution by exploiting partial filling affinity capillary electrophoresis (PF-ACE) followed by adsorption energy distribution calculations (AED) prior model fit to adsorption isotherms will be demonstrated. PF-ACE-AED approach allowed the possibility to distinguish weak and strong interactions of the binding processes between the most common apolipoprotein E protein isoforms (apoE2, apoE3, apoE4) of high density lipoprotein (HDL) and apoE-containing HDL2 with major glycosaminoglycan (GAG) chain of proteoglycans (PGs), chondroitin-6-sulfate (C6S). The AED analysis clearly revealed the heterogeneity of the binding processes. The major difference was that they were heterogeneous with two different adsorption sites for apoE2 and apoE4 isoforms, whereas interestingly for apoE3 and apoE-containing HDL2, the binding was homogeneous (one site) adsorption process. Moreover, our results allowed the evaluation of differences in the binding process strengths giving the following order with C6S: apoE-containing HDL2 > apoE2 > apoE4 > apoE3. In addition, the affinity constant values determined could be compared with those obtained in our previous studies for the interactions between apoE isoforms and another important GAG chain of PGs - dermatan sulfate (DS). The success of the combination of AED calculations prior to non-linear adsorption isotherm model fit with PF-ACE when the concentration range was extended, confirmed the power of the system in the clarification of the heterogeneity of biological processes studied.

  • 22083. Wittchen, H U
    et al.
    Jacobi, F
    Rehm, J
    Gustavsson, A
    Svensson, Mikael
    Karlstad University, Faculty of Economic Sciences, Communication and IT, Department of Economics and Statistics.
    Jönsson, B
    Olesen, J
    Allgulander, C
    Alonso, J
    Faravelli, C
    Fratiglioni, L
    Jennum, P
    Lieb, R
    Maercker, A
    van Os, J
    Preisig, M
    Salvador-Carulla, L
    Simon, R
    Steinhausen, H-C
    The size and burden of mental disorders and other disorders of the brain in Europe 2010.2011In: European Neuropsychopharmacology, ISSN 0924-977X, E-ISSN 1873-7862, Vol. 21, no 9, p. 655-79Article in journal (Refereed)
    Abstract [en]

    AIMS: To provide 12-month prevalence and disability burden estimates of a broad range of mental and neurological disorders in the European Union (EU) and to compare these findings to previous estimates. Referring to our previous 2005 review, improved up-to-date data for the enlarged EU on a broader range of disorders than previously covered are needed for basic, clinical and public health research and policy decisions and to inform about the estimated number of persons affected in the EU.

    METHOD: Stepwise multi-method approach, consisting of systematic literature reviews, reanalyses of existing data sets, national surveys and expert consultations. Studies and data from all member states of the European Union (EU-27) plus Switzerland, Iceland and Norway were included. Supplementary information about neurological disorders is provided, although methodological constraints prohibited the derivation of overall prevalence estimates for mental and neurological disorders. Disease burden was measured by disability adjusted life years (DALY).

    RESULTS: Prevalence: It is estimated that each year 38.2% of the EU population suffers from a mental disorder. Adjusted for age and comorbidity, this corresponds to 164.8million persons affected. Compared to 2005 (27.4%) this higher estimate is entirely due to the inclusion of 14 new disorders also covering childhood/adolescence as well as the elderly. The estimated higher number of persons affected (2011: 165m vs. 2005: 82m) is due to coverage of childhood and old age populations, new disorders and of new EU membership states. The most frequent disorders are anxiety disorders (14.0%), insomnia (7.0%), major depression (6.9%), somatoform (6.3%), alcohol and drug dependence (>4%), ADHD (5%) in the young, and dementia (1-30%, depending on age). Except for substance use disorders and mental retardation, there were no substantial cultural or country variations. Although many sources, including national health insurance programs, reveal increases in sick leave, early retirement and treatment rates due to mental disorders, rates in the community have not increased with a few exceptions (i.e. dementia). There were also no consistent indications of improvements with regard to low treatment rates, delayed treatment provision and grossly inadequate treatment. Disability: Disorders of the brain and mental disorders in particular, contribute 26.6% of the total all cause burden, thus a greater proportion as compared to other regions of the world. The rank order of the most disabling diseases differs markedly by gender and age group; overall, the four most disabling single conditions were: depression, dementias, alcohol use disorders and stroke.

    CONCLUSION: In every year over a third of the total EU population suffers from mental disorders. The true size of "disorders of the brain" including neurological disorders is even considerably larger. Disorders of the brain are the largest contributor to the all cause morbidity burden as measured by DALY in the EU. No indications for increasing overall rates of mental disorders were found nor of improved care and treatment since 2005; less than one third of all cases receive any treatment, suggesting a considerable level of unmet needs. We conclude that the true size and burden of disorders of the brain in the EU was significantly underestimated in the past. Concerted priority action is needed at all levels, including substantially increased funding for basic, clinical and public health research in order to identify better strategies for improved prevention and treatment for disorders of the brain as the core health challenge of the 21st century.

  • 22084.
    Witzel Clausen, Søren
    School of Education and Pedagogy, Aarhus University and VIA University College, Denmark.
    The pedagogical content knowledge of Danish geography teachers in a changing schooling context2016In: Nordidactica: Journal of Humanities and Social Science Education, ISSN 2000-9879, no 2016:1, p. 1-22Article in journal (Refereed)
    Abstract [en]

    This study examines the self-reported, topic-specific professional knowledge (TSPK) of Danish geography teachers seen as an aspect of their pedagogical content knowledge (PCK) when teaching weather formation and climate change. This topic is considered representative of geography teaching in Denmark. In the last ten years Danish primary and lower-secondary schooling has undergone several significant changes, including the introduction of a final multiple-choice exam in geography in 2007, and a fundamental reconstruction of the curriculum in 2014. These changes are expected to influence the TSPK of geography teachers in ways that potentially have an impact on their classroom practice. Teachers´ responses to specific questions relating to their choice of learning goals and the content and organisation of their lessons show that geography teachers take into account not only the knowledge aspects which point to the final multiple-choice exam, but also the ‘bildung’ perspectives of the subject equipping students to develop their own opinions when dealing with socio-scientific issues (SSI).

  • 22085. Wolf, Peter
    et al.
    Barrat, Jordi
    Bolo, Eden
    Bravo, Alejandro
    Krimmer, Robert
    Neumann, Stephan
    Parreño, Al A.
    Schürmann, Carsten
    Volkamer, Melanie
    Certification of ICTs in Elections2015Book (Other academic)
  • 22086.
    Wolfe, Ingrid
    Karlstad University, Faculty of Health, Science and Technology (starting 2013), Department of Health Sciences.
    Child Health, Health Services and Systems in UK and other European countries2015Doctoral thesis, comprehensive summary (Other academic)
    Abstract [en]

    Background

    This work in child population medicine describes child health problems, increases knowledge of health services, systems, and wider determinants, and makes recommendations for improvements.

    Aims

    To explore trends in UK child health and health service quality and highlight policy lessons from the UK and other European countries

    To study child health and health services in western Europe and derive lessons from different approaches to common challenges

    To enhance knowledge on child to adult transition care

    To describe trends in UK and EU15+ child and adolescent mortality and seek explanations for deteriorating UK health system performance, and make recommendations for improving survival

    Methods

    Population level measures of health status and system performance; primary and secondary research on policies and practice for health system assessments. Quantitative: mortality rate trends, excess deaths, DALYs, healthcare processes Qualitative: case reports, system descriptions, analyses 

    Results

    European child survival has improved, but variably between countries. The UK has not matched recent EU mortality gains. There are 6,000 excess deaths annually in children under 15 years in EU14 countries.

    There are child survival inequities; countries investing in social protection have lower mortality. Children in the UK, compared with other EU countries, are more likely to be poor than adults.

    Non-communicable diseases are now dominant causes of child death, disease, and disability.

    Mortality, processes, and outcomes of healthcare amenable conditions varies between countries. Better outcomes seem to be associated with flexible health care models promoting cooperation, team working, and transition.

    Conclusions

    Child health in Europe is improving, but unevenly. Child health systems are not adapting sufficiently to meet needs. Recommendations are made for improving health systems and services.

  • 22087.
    Wolfe, Ingrid
    et al.
    London School of Hygiene and Tropical Medicine, London WC1E 7HT, UK.
    Donkin, Angela
    Marmot, Michael
    McFarlane, Alison
    Cass, Hilary
    Viner, Russel
    UK child survival in a European context: Recommendations for a national Countdown Collaboration2015In: Archives of Disease in Childhood, ISSN 0003-9888, E-ISSN 1468-2044, Vol. 100, no 10, p. 907-914Article in journal (Other academic)
  • 22088.
    Wolfe, Ingrid
    et al.
    European Centre on Health of Societies in Transition, London School of Hygiene & Tropical Medicine, London, UK.
    Thompson, Matthew
    European Observatory on Health Systems and Policies, London School of Hygiene & Tropical Medicine, London, UK.
    Gill, Peter
    Department of Primary Care Health Sciences, University of Oxford, Oxford, UK.
    Tamburlini, Giorgio
    Centro per la Salute del Bambino, Trieste, Italy.
    Blair, Mitch
    Division of Paediatrics, Imperial College, London, UK.
    van den Bruel, Ann
    Department of Primary Care Health Sciences, University of Oxford, Oxford, UK.
    Ehrich, Jochen
    Medizinische Hochschule, Hannover, Hanover, Germany.
    Pettoello-Mantovani, Massimo
    School of Medicine, University of Foggia, Foggia, Italy.
    Janson, Staffan
    Karlstad University, Faculty of Social and Life Sciences, Department of Health and Environmental Sciences.
    Karanikolos, Marina
    European Centre on Health of Societies in Transition, London School of Hygiene & Tropical Medicine, London, UK.
    McKee, Martin
    European Centre on Health of Societies in Transition, London School of Hygiene & Tropical Medicine, London, UK.
    Health services for children in western Europe2013In: The Lancet, ISSN 0140-6736, E-ISSN 1474-547X, Vol. 381, no 9873, p. 1224-1234Article in journal (Refereed)
    Abstract [en]

    Western European health systems are not keeping pace with changes in child health needs. Non-communicable diseases are increasingly common causes of childhood illness and death. Countries are responding to changing needs by adapting child health services in different ways and useful insights can be gained through comparison, especially because some have better outcomes, or have made more progress, than others. Although overall child health has improved throughout Europe, wide inequities remain. Health services and social and cultural determinants contribute to differences in health outcomes. Improvement of child health and reduction of suffering are achievable goals. Development of systems more responsive to evolving child health needs is likely to necessitate reconfiguring of health services as part of a whole-systems approach to improvement of health. Chronic care services and first-contact care systems are important aspects. The Swedish and Dutch experiences of development of integrated systems emphasise the importance of supportive policies backed by adequate funding. France, the UK, Italy, and Germany offer further insights into chronic care services in different health systems. First-contact care models and the outcomes they deliver are highly variable. Comparisons between systems are challenging. Important issues emerging include the organisation of first-contact models, professional training, arrangements for provision of out-of-hours services, and task-sharing between doctors and nurses. Flexible first-contact models in which child health professionals work closely together could offer a way to balance the need to provide expertise with ready access. Strategies to improve child health and health services in Europe necessitate a whole-systems approach in three interdependent systems—practice (chronic care models, first-contact care, competency standards for child health professionals), plans (child health indicator sets, reliable systems for capture and analysis of data, scale-up of child health research, anticipation of future child health needs), and policy (translation of high-level goals into actionable policies, open and transparent accountability structures, political commitment to delivery of improvements in child health and equity throughout Europe).

  • 22089.
    Wolf-Watz, Daniel
    Mid Sweden University.
    Affiliation and affectionManuscript (preprint) (Other academic)
  • 22090.
    Wolf-Watz, Daniel
    Karlstad University, Faculty of Arts and Social Sciences (starting 2013), Department of Geography, Media and Communication.
    On Environmental Grounds: Outdoor Recreation, Place Relations and Environmental Sustainability2015Doctoral thesis, comprehensive summary (Other academic)
    Abstract [en]

    This thesis examines the relationship between outdoor recreation and environmental concern as part of the wider issue of environmental sustainability in late-modern societies. It includes studies of environmentalists’ (that is environmentally committed individuals’) preferences and motivations with regard to outdoor recreation, and covers the inquiries of whether and how outdoor recreation can influence levels of environmental concern.

    The questions addressed are how environmentalists engage in outdoor recreation, with what motives, and whether participation in outdoor recreation can influence levels of environmental concern. Empirically, the thesis is based on a mixed methods approach, including analyses of data from a national survey on outdoor recreation and a qualitative case study of the organization Nature and Youth Sweden (Fältbiologerna). Theoretically, it is based on the concepts of place, habitus and field.

    Study results show that environmentally committed individuals favor participation in appreciative activities in areas perceived as pristine, preferably away from urban environments. Motivations refer to these preferences, but also to aspects of discursive context, social identity and social position. These aspects are also found to be crucial regarding the influence of outdoor recreation on environmental concern. Thus, study results also show a lack of support for environmental concern as an automatic outcome of outdoor recreation. It is rather a combination of interconnected conditions referred to as: favorable place relations, adequate outdoor experience and appropriate social context.

    The thesis contributes to new knowledge on the relationships and connections between outdoor recreation and environmental sustainability. While the results are of importance with regard to planning for outdoor recreation and development of nature-based tourism, they are of particular interest for environmental organizations, schools and other institutions working for a more sustainable society.

  • 22091.
    Wolf-Watz, Daniel
    Karlstad University, Faculty of Social and Life Sciences, Department of Geography and Tourism.
    Outdoor Recreation and Environmentalism: Social and Spatial Perspectives2011Licentiate thesis, comprehensive summary (Other academic)
    Abstract [en]

    Outdoor recreation and environmentalism are interlinked phenomena. Historically, they have clear parallels; both emerged at the dawn of the last century, drew inspiration from the Romantic Movement, and were reactions against elements in the modern industrialized and urbanized society. The establishment of the national parks in Sweden (first in Europe) could be seen as one illustration of this linkage; the protected natural areas came to serve as landscapes for the practice of outdoor recreation.

    From this beginning, outdoor recreation has been a retreat for environmentalists and an expression of “close to nature” ideals but also a source of inspiration for critics of modern society.  Within this context, this thesis explores the relationship between outdoor recreation and environmentalism of today. The study focuses on how people who express an environmental commitment relate to, and use, nature and the landscape as a recreational resource in contemporary Sweden and is empirically based upon quantitative and qualitative data, including a case study of the organization Nature and Youth Sweden (Fältbiologerna).

  • 22092.
    Wolf-Watz, Daniel
    Karlstad University, Faculty of Social and Life Sciences, Department of Geography and Tourism.
    Places to Go and Places to BeManuscript (preprint) (Other academic)
  • 22093.
    Wolf-Watz, Daniel
    Mid Sweden University .
    Traveling for nature?: On the paradox of environmental awareness and travel for nature experiences2014In: Tourism, ISSN 1332-7461, Vol. 62, no 1, p. 5-18Article in journal (Refereed)
    Abstract [en]

    Climate change is widely regarded as the major environmental problem facing the world today. Due to this, transportation, including traveling for recreational purposes, is now being thoroughly examined. Still, and despite a growing awareness of the impact of traveling, the demand for nature based tourism holds its position in general and, paradoxically, also among environmentalists. To understand this paradox, a qualitative study was conducted of Nature and Youth Sweden, to explore an organization that combines a profound commitment to the environment with a great outdoor interest. Data were gathered through focus groups with district boards and by a content analysis of the organization 's magazine. Results show that recreational traveling of environmentalists may be explained by the practice of placing nature in remote and "pristine" areas. Preferences for places characterized by biodiversity, natural quiet, an absence of other people as well as human impact reflect a desire among environmentalists to distance themselves from contemporary urban society. This desire outweighs one of their most important environmental concerns: global warming. Even though the members of Nature and Youth Sweden reject traveling by air on environmental grounds, it is concluded that environmentalism appears to be a reason for traveling, rather than a barrier.

  • 22094.
    Wolf-Watz, Daniel
    et al.
    Mittuniversitetet, Östersund.
    Beery, Thomas
    Sandell, Klas
    Karlstad University, Faculty of Arts and Social Sciences (starting 2013), Department of Geography, Media and Communication.
    Öhman, Johan
    Örebro universitet, Örebro.
    Friluftsliv och miljöengagemang2013In: Friluftsliv i förändring: resultat från ett forskningsprogram : slutrapport / [ed] Fredman, Peter; Stenseke, Marie; Sandell, Klas & Mossing, Anders, Stockholm: Naturvårdsverket , 2013, p. 145-159Chapter in book (Other academic)
  • 22095.
    Wolf-Watz, Daniel
    et al.
    Mittuniversitetet.
    Beery, Thomas
    Högskolan Kristianstad.
    Sandell, Klas
    Karlstad University, Faculty of Social and Life Sciences, Department of Geography and Tourism.
    Öhman, Johan
    Örebro universitet.
    Friluftsliv och miljöengagemang: Sammankopplade men utan enkla samband2014In: Friluftsliv i förändring: Studier från svenska upplevelselandskap / [ed] Fredman, Peter; Stenseke, Marie & Sandell, Klas, Stockholm: Carlssons bokförlag , 2014, p. 152-166Chapter in book (Other academic)
  • 22096.
    Wolf-Watz, Daniel
    et al.
    Karlstad University, Faculty of Social and Life Sciences, Department of Geography and Tourism.
    Sandell, Klas
    Karlstad University, Faculty of Social and Life Sciences, Department of Geography and Tourism.
    Fredman, Peter
    Mittuniversitetet.
    Environmentalism and Tourism Preferences: A Study of Outdoor Recreationists in Sweden2011In: Scandinavian Journal of Hospitality and Tourism, ISSN 1502-2250, E-ISSN 1502-2269, Vol. 11, no 2, p. 190-204Article in journal (Refereed)
  • 22097.
    Wong, Arnold Y. L.
    et al.
    Hong Kong Polytech University.
    Forss, Katarina Sjogren
    Malmö universitet.
    Jakobsson, Jenny
    Malmö universitet.
    Schoeb, Veronika
    Malmö universitet.
    Kumlien, Christine
    Malmö University.
    Borglin, Gunilla
    Malmö universitet.
    Older adult's experience of chronic low back pain and its implications on their daily life: Study protocol of a systematic review of qualitative research2018In: Systematic Reviews, E-ISSN 2046-4053, Vol. 7, article id 81Article in journal (Refereed)
    Abstract [en]

    Background: Of various chronic diseases, low back pain (LBP) is the most common and debilitating musculoskeletal condition among older adults aged 65 years or older. While more than 17 million older adults in the USA suffer from at least one episode of LBP annually, approximately six million of them experience chronic LBP that significantly affects their quality of life and physical function. Since many older adults with chronic LBP may also have comorbidities and are more sensitive to pain than younger counterparts, these older individuals may face unique age-related physical and psychosocial problems. While some qualitative research studies have investigated the life experiences of older adults with chronic LBP, no systematic review has integrated and synthesized the scientific knowledge regarding the influence of chronic LBP on the physical, psychological, and social aspects of lives in older adults. Without such information, it may result in unmet care needs and ineffective interventions for this vulnerable group. Therefore, the objective of this systematic review is to synthesize knowledge regarding older adults' experiences of living with chronic LBP and the implications on their daily lives. Methods/design: Candidate publications will be sought from databases: PubMed, CINAHL, and PsycINFO. Qualitative research studies will be included if they are related to the experiences of older adults with chronic LBP. Two independent reviewers will screen the titles, abstracts, and full-text articles for eligibility. The reference lists of the included studies will be checked for additional relevant studies. Forward citation tracking will be conducted. Meta-ethnography will be chosen to synthesize the data from the included studies. Specifically, the second-order concepts that are deemed to be translatable by two independent reviewers will be included and synthesized to capture the core of the idiomatic translations (i.e., a translation focusing on salient categories of meaning rather than the literal translation of words or phrases). Discussion: This systematic review of qualitative evidence will enable researchers to identify potential unmet care needs, as well as to facilitate the development of effective, appropriate, person-centered health care interventions targeting this group of individuals.

  • 22098. Wong, Melanie
    et al.
    Margrain, Valerie
    The myth busters: Fearless inclusive teaching for young gifted children2015In: Giftedness in the early years: Infomring, learning and teaching / [ed] Margrain, V., Murphy, C., & Dean, J., Wellington, New Zealand: NZCER Press , 2015, p. 105-127Chapter in book (Other academic)
  • 22099.
    Wong, Tony
    Karlstad University, Faculty of Arts and Social Sciences (starting 2013), Department of Educational Studies (from 2013).
    Tid att passa, tid att anpassas: Om timplanens roll i likvärdighet och skolans åtgärder vid skolbyte2018In: Kapet (elektronisk), E-ISSN 2002-3979, Vol. 1, p. 35-54Article in journal (Other academic)
    Abstract [sv]

    Denna studies syfte är att undersöka begreppet likvärdighet genom att analysera hur elevernas bristande kunskapskontinuitet vid skolbyte upplevs och hanteras av rektorer och lärare, samt hur den nya stadieindelade timplanen tros påverka måluppfyllelse och likvärdighet. Studien baseras på en semikvantitativ webbenkätundersökning med 145 rektorer och lärare i grundskolor i hela landet.

    Mer än hälften av informanterna får ingen information om elevernas tidigare undervisningstid. Pedagogisk kartläggning är utbredd och påtagliga kunskapsluckor bekräftas av drygt en tredjedel informanter. Majoriteten menar att det finns möjlighet att ta igen undervisningen genom olika kompensatoriska åtgärder. Tidsstyrningen i skolan påverkas huvudsakligen av timplanen istället för lärarnas och elevernas önskemål.

    Med hjälp av ramfaktorteori och händelselogik visas att begreppet likvärdighet har två dimensioner. Likvärdighet mellan skolorna påverkas negativt av den befintliga timplanens brist på avstämningstillfällen. Likvärdighet mellan eleverna är det mål som informanterna enligt sin inre logik strävar efter genom pedagogisk kartläggning och kompensatoriska åtgärder. För att öka likvärdigheten måste timplanens implementering vara mer realistisk och stadieprecisering måste kompletteras med uppföljning i förhållande till måluppfyllelse.

  • 22100.
    Wongpaibool, Virach
    Faculty of Engineering, Assumption University, Bangkok.
    Impedance Matching for 2.4-GHz Axial-Mode PVC-Pipe Helix by Thin Triangular Copper Strip2008In: Proceedings of The 1st Workshop on Wireless Broadband Access for Communities and Rural Developing Regions (WIRELESS'08, co-located with M4D 2008), Karlstad: Karlstad University , 2008, p. 168-175Conference paper (Refereed)
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