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  • 21951.
    Westlander, Gunnela
    Prof emer.
    Recension av publikationen Arbets- och organisationspsykologi: Individ och organisation i samspel av G Aronsson m fl2013In: Arbetsmarknad & Arbetsliv, ISSN 1400-9692, Vol. 19, no 1, p. 75-79Article, book review (Other academic)
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  • 21952.
    Westlander, Gunnela
    Professor emerita i social- och organisationspsykologi.
    Recension av publikationen Värden i välfärden. Om styrning och organisering efter New Public Management av Åke Sandberg2015In: Arbetsmarknad & Arbetsliv, ISSN 1400-9692, Vol. 21, no 3, p. 63-68Article, book review (Other academic)
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  • 21953. Westlander, Gunnela
    Recension av Teresia Stråberg, Employee perspectives on individualized pay. Attitudes and fairness perceptions (Doktorsavhandling, Psykologiska institutionen, Stockholms universitet, 2010).2011In: Arbetsmarknad & Arbetsliv, ISSN 1400-9692, Vol. 17, no 1, p. 79-82Article in journal (Other (popular science, discussion, etc.))
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  • 21954.
    Westlander, Gunnela
    Professor emerita.
    Recension av Teresia Stråbergs publikation Employee perspectives on individualized pay. Attitudes and fairness perceptions2011In: Arbetsmarknad & Arbetsliv, ISSN 1400-9692, Vol. 17, no 1, p. 79-82Article, book review (Other academic)
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  • 21955. Westlander, Gunnela
    Recension av Åke Sandberg, Värden i välfärden. Om styrning och organisering efter New Public Management (Arena idé, Stockholm 2014).2015In: Arbetsmarknad & Arbetsliv, ISSN 1400-9692, Vol. 21, no 3, p. 63-68Article in journal (Other (popular science, discussion, etc.))
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  • 21956.
    Westlindh, Sara
    Karlstad University, Faculty of Social and Life Sciences, Centre for Research on Regional Development.
    Branäs: En studie om turismanläggningens betydelse2004Report (Other academic)
  • 21957.
    Westlindh, Sara
    Karlstad University, Faculty of Arts and Social Sciences (starting 2013), Centre for Research on Regional Development.
    Entreprenörskapsspridning i Värmland: Enkätundersökning till undervisande personal vid Karlstads universitet2014Report (Other academic)
    Abstract [sv]

    Cerut, Centrum för forskning om regional utveckling, vid Karlstadsuniversitet har i uppdrag av Drivhuset i Karlstad genomfört enenkätundersökning inom ramen för projektet Entreprenörskapsspridningi Värmland. Syftet med Entreprenörspridningsprojektet har varit att ökatillväxt och nyföretagandet i Värmland genom att öka kunskapen omentreprenörskap och eget företagande bland studenter och personalvid Karlstads universitet. Med föreliggande undersökning har vi fångatattityderna bland undervisande personal vid Karlstads universitetangående entreprenörskap i utbildning. Studien visar bland annatvad entreprenörskap innebär för målgruppen, om de känner till Drivhusetoch dess verksamhet, vad de anser om den och om de har tagit hjälp avDrivhuset i undervisningen.

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    Entreprenorskapsspridning
  • 21958.
    Westlindh, Sara
    Karlstad University, Faculty of Social and Life Sciences, Centre for Research on Regional Development.
    Fortum Ski Tunnel Torsby: En studie om processen från idé till färdig skidtunnel2006Report (Other academic)
  • 21959.
    Westlindh, Sara
    Karlstad University, Faculty of Social and Life Sciences, Centre for Research on Regional Development.
    Utvecklingsinsatser i Klarälvdalen2005Report (Other academic)
  • 21960. Westlund, P.
    et al.
    Isaksson, Saara
    Barnavårdsutredning: Information, reflektion, mobilisering2001Other (Other (popular science, discussion, etc.))
  • 21961.
    Westman, Jessica
    Karlstad University, Faculty of Arts and Social Sciences (starting 2013), Department of Social and Psychological Studies (from 2013).
    Child victims, their memory and The National Institute of Child Health and Development Protocol2017In: Interviewing child witnesses: Proceedings of the 2016 Theoretical Course / [ed] Sara Landström, Göteborgs universitet, 2017Conference paper (Other academic)
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  • 21962.
    Westman, Jessica
    Karlstad University, Faculty of Arts and Social Sciences (starting 2013), Department of Social and Psychological Studies (from 2013).
    Drivers of Children's Travel Satisfaction2017Doctoral thesis, comprehensive summary (Other academic)
    Abstract [en]

    The purpose of this thesis is twofold: Firstly, it explores the reasons parents state for choosing the car to take their children to school; Secondly, it investigates how the characteristics of the journey relate to children’s wellbeing, mood, and cognitive performance. This thesis consists of three papers (Papers I, II, and III). Participating in Paper I were 245 parents of schoolchildren aged between 10 and 15 in Värmland County, Sweden. These parents answered a questionnaire wherein they stated to what degree certain statements correlated with their decision to choose the car. In Paper II, 237 children in grade 4 (aged 10-11), in the City of Staffanstorp, Sweden, recorded all their journeys in a diary over one school week, also reporting on their travel mode, current mood while travelling, activities on arrival, and experiences vis-à-vis those activities. Participating in Paper III was a sample of 345 children aged between 10 and 15 attending five public schools in Värmland County, Sweden. These children rated their current mood, filled out the Satisfaction with Travel Scale (capturing the travel experience), reported details about their journeys, and took a word fluency test.

    Parents’ wish to accompany their children to school, and the convenience of the car, both impact upon the travel mode decision. In addition, parents also seem to choose the car regardless of the distance between home and school. The findings further reveal that the mood children are in varies with how they travel and where they go, and that there is a difference between boys’ and girls’ experiences. Children who travel by car experience the lowest degree of quality and activation, something which is maintained throughout the school day (especially for girls). Social activities during travel bring a higher degree of quality and excitement, while solitary activities bring more stress. The findings further show that using a smartphone, or doing a combination of activities during the journey, results in better cognitive performance. Thus, it is concluded that the mode choice that parents make for their children correlates with those children’s mood and experience. Specifically, where and how children travel, what they do when they travel, and how long they travel for affect their experiences, mood, and/or cognitive performance.

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  • 21963.
    Westman, Jessica
    Karlstad University, Faculty of Arts and Social Sciences (starting 2013), Department of Social and Psychological Studies.
    Experiences of Everyday Travel: Through the Lens of a Child2015Licentiate thesis, comprehensive summary (Other academic)
    Abstract [en]

    The purpose of this thesis was to investigate how children experience their everyday travel. More specifically how do certain travel characteristics influence children’s current mood, experiences of their everyday travel, and their cognitive performance. The thesis consists of two papers (Papers I and II). In Paper I, 206 children (101 girls) in grade 4 (aged 10), in the city of Staffanstorp in Sweden, recorded all their journeys in a diary during one school week, along with reports of their travel mode, their current mood while travelling (ranging from very sad to very happy and from very tired to very alert), their activities on arrival, and their experiences regarding those activities. In Paper II, a sample of 344 children (165 girls) between the ages of 10 and 15 was taken at five public schools in Värmland County, Sweden. The children rated their current mood, filled out the Satisfaction with Travel Scale (capturing the travel experience), reported details about their journeys, and took a word-fluency test.

    The findings show that children’s immediate affective experiences (current mood) vary with how they travel and where they go, and that there is a difference between boys’ and girls’ experiences. Children who travel by car experience the lowest degree of quality and activation, something which is also maintained throughout the school day (as the case with activation). Social activities during travel add to higher degree of quality and excitement, while solitary activities bring more stress. The findings further show that using a smartphone or doing a combination of activities during the journey results in better cognitive performance, as do longer traveling times. It is concluded that where and how children travel, what they do when traveling, and for how long they travel all affect children’s travel experiences, mood, and/or cognitive performance. This thesis sheds light on a neglected research area – which is the experiences of travel – through the lens of a child.

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  • 21964.
    Westman, Jessica
    et al.
    Karlstad University, Faculty of Arts and Social Sciences (starting 2013), Service Research Center (from 2013). Karlstad University, Faculty of Arts and Social Sciences (starting 2013), Department of Social and Psychological Studies (from 2013).
    Friman, Margareta
    Karlstad University, Faculty of Arts and Social Sciences (starting 2013), Service Research Center (from 2013). Karlstad University, Faculty of Arts and Social Sciences (starting 2013), Department of Social and Psychological Studies (from 2013).
    Olsson, Lars E.
    Karlstad University, Faculty of Arts and Social Sciences (starting 2013), Service Research Center (from 2013). Karlstad University, Faculty of Arts and Social Sciences (starting 2013), Department of Social and Psychological Studies (from 2013).
    How to measure Children’s Life Satisfaction and Satisfaction with School Travel2018Conference paper (Refereed)
  • 21965.
    Westman, Jessica
    et al.
    Karlstad University, Faculty of Arts and Social Sciences (starting 2013), Service Research Center (from 2013). Karlstad University, Faculty of Arts and Social Sciences (starting 2013), Department of Social and Psychological Studies (from 2013).
    Friman, Margareta
    Karlstad University, Faculty of Arts and Social Sciences (starting 2013), Service Research Center (from 2013). Karlstad University, Faculty of Arts and Social Sciences (starting 2013), Department of Social and Psychological Studies (from 2013).
    Olsson, Lars E.
    Karlstad University, Faculty of Arts and Social Sciences (starting 2013), Service Research Center (from 2013). Karlstad University, Faculty of Arts and Social Sciences (starting 2013), Department of Social and Psychological Studies (from 2013).
    Travel and child wellbeing: The cognitive and psychological domains.2019In: Transport and Children’s Wellbeing / [ed] Owen Waygood, Margareta Friman, Lars Olsson, Raktim Mitra, Elsevier, 2019Chapter in book (Refereed)
  • 21966.
    Westman, Jessica
    et al.
    Karlstad University, Faculty of Arts and Social Sciences (starting 2013), Service Research Center (from 2013).
    Friman, Margareta
    Karlstad University, Faculty of Arts and Social Sciences (starting 2013), Service Research Center (from 2013).
    Olsson, Lars E.
    Karlstad University, Faculty of Arts and Social Sciences (starting 2013), Service Research Center (from 2013).
    What Drives Them to Drive?: Parents' Reasons for Choosing the Car to Take Their Children to School2017In: Frontiers in Psychology, ISSN 1664-1078, E-ISSN 1664-1078, Vol. 8, p. 1-8, article id 1970Article in journal (Refereed)
    Abstract [en]

    Children's school journeys have changed vastly during recent decades: More children are being driven to school in private cars instead of walking and cycling, with many who are entitled to a free school bus service still being driven. Earlier research into travel mode choice has often investigated how urban form impacts upon mode choice regarding school journeys-in particular how urban form hinders or enables the use of the active mode. This paper quantitatively explores parents' stated reasons for choosing the car and the relationship between these reasons and the decision to use the car to take their children to school. We additionally investigate the relationship between sociodemographic factors, distance, and both the stated reasons and the actual mode decision. A sample of 245 parents (194 women) of school children aged 10-15 in the County of Varmland in Sweden were included in the study. The results of PLS-SEM show that the factor Social convenience has a direct relationship with the frequency of car use indicating that the wish to accompany the child and the convenience of car impacts on car choice. If the child is not allowed to travel independently, the parents choose the car to take him/her to school. Sociodemographic factors had a direct relationship with the stated reasons, whereby parents with a higher level of education valued safety/security less. Quite surprisingly, distance (i.e., environmental factor) did not affect car use, indicating that parents drive their children to school regardless of distance. By isolating the particular reasons for choosing the car, this paper focuses on a potentially important missing piece as regards finding out what motivates the increasing car usage in children's school journeys. An increased knowledge of what motivates the decision to take children by car is important for effective policies aimed at changing parents' inclination toward choosing the car.

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  • 21967.
    Westman, Jessica
    et al.
    Karlstad University, Faculty of Arts and Social Sciences (starting 2013), Service Research Center. Karlstad University, Faculty of Economic Sciences, Communication and IT, Department of Psychology.
    Johansson, Maria
    Lund University.
    Olsson, Lars E
    Karlstad University, Faculty of Economic Sciences, Communication and IT, Service Research Center. Karlstad University, Faculty of Economic Sciences, Communication and IT, The Service and Market Oriented Transport Research Group. Karlstad University, Faculty of Economic Sciences, Communication and IT, Department of Psychology.
    Mårtensson, Fredrika
    Swedish University of Agricultural Sciences .
    Friman, Margareta
    Karlstad University, Faculty of Economic Sciences, Communication and IT, The Service and Market Oriented Transport Research Group. Karlstad University, Faculty of Economic Sciences, Communication and IT, Department of Psychology. Karlstad University, Faculty of Economic Sciences, Communication and IT, Service Research Center.
    Children's affective experience of every-day travel2013In: Journal of Transport Geography, ISSN 0966-6923, E-ISSN 1873-1236, Vol. 29, p. 95-102Article in journal (Refereed)
    Abstract [en]

    This study aims to evaluate if children’s affective experience of every-day travel varies depending on travel mode and destination of travel. More specifically, what are children’s reported valence (unpleasantness–pleasantness) and activation (deactivation–activation) while travelling to different destinations and does this experience have spill-over effects on how they perceive activities at the destination. 206 Children (101 girls) recorded their travels in a diary throughout a school week along with reports of travel mode, experience of every-day travel, activities on arrival, and the experiences of activities. Results showed that average valence and activation was significantly lower while travelling to school than travelling to other destinations. Degree of activation during a school day was significantly lower for those who had travelled by car than for those who had cycled to school. Girls experienced less activation than boys on their way to school and during a school day when they had travelled by car. It is concluded that children’s affective experiences differ depending on how they travel and where they go. Moreover, there is a difference between boys’ and girls’ experiences.

  • 21968.
    Westman, Jessica
    et al.
    Karlstad University, Faculty of Social and Life Sciences. Karlstad University, Faculty of Arts and Social Sciences (starting 2013), Service Research Center. Karlstad University, Faculty of Arts and Social Sciences (starting 2013), Department of Social and Psychological Studies.
    Olsson, E Lars
    Karlstad University, Faculty of Economic Sciences, Communication and IT.
    Friman, Margareta
    Karlstad University, Faculty of Economic Sciences, Communication and IT, The Service and Market Oriented Transport Research Group.
    Gärling, Tommy
    Göteborgs universitet.
    Children’s Satisfaction with Travel to School2015Conference paper (Refereed)
  • 21969.
    Westman, Jessica
    et al.
    Karlstad University, Faculty of Arts and Social Sciences (starting 2013), Department of Social and Psychological Studies (from 2013).
    Olsson, Lars E.
    Karlstad University, Faculty of Arts and Social Sciences (starting 2013), Service Research Center (from 2013). Karlstad University, Faculty of Arts and Social Sciences (starting 2013), Department of Social and Psychological Studies (from 2013). Karlstad University, Faculty of Economic Sciences, Communication and IT, The Service and Market Oriented Transport Research Group.
    Gärling, Tommy
    Karlstad University, Faculty of Economic Sciences, Communication and IT, The Service and Market Oriented Transport Research Group. Karlstad University, Faculty of Arts and Social Sciences (starting 2013), Service Research Center (from 2013). Department of Psychology, University of Gothenburg, Gothenburg, Sweden.
    Friman, Margareta
    Karlstad University, Faculty of Economic Sciences, Communication and IT, The Service and Market Oriented Transport Research Group. Karlstad University, Faculty of Economic Sciences, Communication and IT, Service Research Center. Karlstad University, Faculty of Arts and Social Sciences (starting 2013), Department of Social and Psychological Studies (from 2013).
    Children’s Travel to School: Satisfaction, Current Mood, and Cognitive Performance2017In: Transportation, ISSN 0049-4488, E-ISSN 1572-9435, Vol. 44, no 6, p. 1365-1382Article in journal (Refereed)
    Abstract [en]

    We investigate whether travel mode, travel time, and travel activities influence children’s satisfaction with their travel to school, their current mood, and their cognitive performance after arriving at school. A sample of 344 children (165 girls) between the ages of 10 and 15 were recruited at five public schools in Värmland County, Sweden. Directly after arriving at school, the children rated; how they felt on two scales ranging from very sad to very happy and from very tired to very alert; filled out the Satisfaction with Travel Scale adapted for children; reported details about their journeys; and took a word-fluency test. The results showed that traveling by school bus and walking or cycling were experienced as having a higher quality than traveling by car. Children who engaged in conversation during their journeys reported a higher quality and more positive feelings than children who were passive during their journeys. A shorter journey was experienced as having a higher quality and resulting in more positive feelings. Children traveling for longer durations, and using their smartphones or doing a combination of activities during their journeys, performed better in the word-fluency test.

  • 21970.
    Westman, Jessica
    et al.
    Karlstad University, Faculty of Arts and Social Sciences (starting 2013), Service Research Center.
    Olsson, Lars
    Karlstad University, Faculty of Arts and Social Sciences (starting 2013), Service Research Center.
    Friman, Margareta
    Karlstad University, Faculty of Arts and Social Sciences (starting 2013), Service Research Center.
    Gärling, Tommy
    Karlstad University, Faculty of Arts and Social Sciences (starting 2013).
    Children’s travel experiences depending on age and characteristics of the school commute2013Conference paper (Refereed)
  • 21971.
    Westman, Jessica
    et al.
    Karlstad University, Faculty of Arts and Social Sciences (starting 2013), Service Research Center (from 2013).
    Otterbring, Tobias
    Karlstad University, Faculty of Arts and Social Sciences (starting 2013), Service Research Center (from 2013).
    Wästlund, Erik
    Karlstad University, Faculty of Arts and Social Sciences (starting 2013), Service Research Center (from 2013).
    Age, polarization, and digitalization: younger consumers have more polarized perceptions regarding digitalization2019In: / [ed] Timmermans, 2019Conference paper (Refereed)
  • 21972.
    Westregård, Annamaria
    Lunds universitet.
    De nya sjukpenningreglerna i ett arbetsrättsligt perspektiv2009In: Arbetsmarknad & Arbetsliv, ISSN 1400-9692, Vol. 15, no 4, p. 57-76Article in journal (Refereed)
    Abstract [sv]

    De nya sjukpenningreglerna kommer att få en rad konsekvenser inte bara för den enskilde utan också på våra arbetsplatser. De arbetsrättsliga reglerna har inte ändrats, men den verklighet som de verkar i har förändrats radikalt och nya problemställningar dyker upp. Beviljas inte fortsatt sjukpenning ligger det nära till hands att arbetstagaren återkommer till arbetsplatsen och denna ”sjuknärvaro” måste arbetsgivaren hantera genom att förändra arbetsuppgifterna. För arbetstagarens del kan det till sist innebära att anställningen upphör om det inte går att hitta lämpliga arbetsuppgifter, trots att arbetsnedsättningen beror på sjukdom.

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    FULLTEXT01
  • 21973.
    Wetter-Edman, Katarina
    et al.
    Karlstad University, Faculty of Arts and Social Sciences (starting 2013), Service Research Center.
    Camén, Carolina
    Karlstad University, Faculty of Arts and Social Sciences (starting 2013), Service Research Center. Karlstad University, Faculty of Arts and Social Sciences (starting 2013), Karlstad Business School.
    Design thinking in public procured contract – is it possible?2013Conference paper (Refereed)
  • 21974.
    Wetter-Edman, Katarina
    et al.
    Karlstad University, Faculty of Economic Sciences, Communication and IT, Service Research Center. Göteborgs universitet.
    Magnusson, Peter R
    Karlstad University, Faculty of Economic Sciences, Communication and IT, Service Research Center. Karlstad University, Faculty of Arts and Social Sciences (starting 2013), Karlstad Business School.
    Design as driver for servitization2013In: 20th International Product Development Management Conference, Paris, June 23-25, 2013Conference paper (Refereed)
  • 21975.
    Wetter-Edman, Katarina
    et al.
    Karlstad University, Faculty of Economic Sciences, Communication and IT, Service Research Center. Göteborgs universitet.
    Magnusson, Peter R
    Karlstad University, Faculty of Economic Sciences, Communication and IT, Service Research Center. Karlstad University, Faculty of Arts and Social Sciences (starting 2013), Karlstad Business School.
    Narratives for probing context - observing service design at work2013In: QUIS 13 - The 13th International Research Symposium on Service Excellence in Management, Karlstad, June 10-13, 2013Conference paper (Refereed)
  • 21976.
    Wetter-Edman, Katarina
    et al.
    Karlstad University, Faculty of Arts and Social Sciences (starting 2013), Service Research Center.
    Sangiorgi, Daniela
    Edvardsson, Bo
    Karlstad University, Faculty of Arts and Social Sciences (starting 2013), Service Research Center. Karlstad University, Faculty of Arts and Social Sciences (starting 2013), Karlstad Business School.
    Holmlid, S
    Grönroos, C
    Mattelmäki, T
    Design for Service comes to Service Logic2013Conference paper (Refereed)
  • 21977.
    Wetter-Edman, Katarina
    et al.
    Karlstad University, Faculty of Arts and Social Sciences (starting 2013), Service Research Center (from 2013).
    Sangiorgi, Daniela
    Univ Lancaster, ImaginationLancaster, Lancaster LA1 4YW, England..
    Edvardsson, Bo
    Karlstad University, Faculty of Economic Sciences, Communication and IT, Service Research Center.
    Holmlid, Stefan
    Linkoping Univ, Dept Comp & Informat Sci, S-58183 Linkoping, Sweden..
    Gronroos, Christian
    Hanken Sch Econ, Dept Mkt, Helsinki 00101, Finland..
    Mattelmaki, Tuuli
    Aalto Univ, Sch Arts Design & Architecture, Dept Design, Helsinki 00076, Finland..
    Design for Value Co-Creation: Exploring Synergies Between Design for Service and Service Logic2014In: Service Science, ISSN 2164-3962, E-ISSN 2164-3970, Vol. 6, no 2, p. 106-121Article in journal (Refereed)
    Abstract [en]

    This paper aims to bridge recent work on Service Logic with practice and research in the Design for Service to explore whether and how human-centered collaborative design approaches could provide a source for interpreting existing service systems and proposing new ones and thus realize a Service Logic in organizations. A comparison is made of existing theoretical backgrounds and frameworks from Service Logic and Design for Service studies that conceptualize core concepts for value co-creation: actors, resources, resource integration, service systems, participation, context, and experience. We find that Service Logic provides a framework for understanding service systems in action by focusing on how actors integrate resources to co-create value for themselves and others, whereas Design for Service provides an approach and tools to explore current service systems as a context to imagine future service systems and how innovation may develop as a result of reconfigurations of resources and actors. Design for Service also provides approaches, competences, and tools that enable involved actors to participate in and be a part of the service system redesign. Design for value co-creation is presented using this model. The paper builds on and extends the Service Logic research first by repositioning service design from a phase of development to Design for Service as an approach to service innovation, centered on understanding and engaging with customers' own value-creating practices. Second, it builds on and extends through discussing the meaning of value co-creation and identifying and distinguishing collaborative approaches for the generation of new resource constellations. In doing so, the collaborative approaches allow for achieving value co-creation in designing.

  • 21978.
    Wetter-Edman, Katarina
    et al.
    Karlstad University, Faculty of Arts and Social Sciences (starting 2013), Service Research Center (from 2013).
    Sangiorgi, Daniela
    Lancaster University.
    Edvardsson, Bo
    Karlstad University, Faculty of Arts and Social Sciences (starting 2013), Service Research Center (from 2013). Karlstad University, Faculty of Arts and Social Sciences (starting 2013), Karlstad Business School (from 2013).
    Holmlid, Stefan
    Linköping University.
    Grönroos, Christian
    Hanken School of Economics.
    Mattelmäki, Tuuli
    Aalto University.
    Design for Value Co-Creation: Exploring Synergies Between Design for Service and Service Logics2014In: Journal of Service Science, ISSN 1941-4722, E-ISSN 1941-4730, Vol. 6, no 2, p. 106-121Article in journal (Refereed)
  • 21979.
    Wetter-Edman, Katarina
    et al.
    Gothenburg University.
    Vink, Josina
    Karlstad University, Faculty of Arts and Social Sciences (starting 2013), Service Research Center (from 2013). Experio Lab, County Council of Värmland.
    Blomkvist, Johan
    Linköping University.
    Staging aesthetic disruption through design methods for service innovation2018In: Design Studies, ISSN 0142-694X, E-ISSN 1872-6909, Vol. 55, p. 5-26Article in journal (Refereed)
    Abstract [en]

    Within the discourse connecting design and innovation, there has been a growing emphasis on the importance of cognitive processes in relation to design methods. However, the over-emphasis on cognition fails to clearly identify the triggers of change necessary for service innovation. In response, this article draws on classic American pragmatism and service-dominant logic to highlight the underappreciated role of actors' bodily experiences when using design methods for service innovation. The authors of this paper posit that design methods stage aesthetic disruption, a sensory experience that challenges actors' existing assumptions. In doing so, the use of design methods can lead to destabilizing the habitual action of participating actors, helping them to break free of existing institutions and contribute to service innovation.

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  • 21980.
    Wetter-Edman, Kattarina
    et al.
    Konstfack.
    Magnusson, Peter R
    Karlstad University, Faculty of Arts and Social Sciences (starting 2013), Service Research Center.
    Capturing context through service design stories2016In: Design Thinking: New Product Development Essentials from the PDMA, Hoboken, New Jersey: John Wiley & Sons, 2016Chapter in book (Refereed)
  • 21981. Wettergren, Åsa
    Att äta kakan och ha den kvar - en kritik av talet om tillit i ledningssammanhang2001In: Tillitens ansikten, Gunnar Aronsson och Jan Ch Karlsson (red), Lund: Studentlitteratur , 2001Chapter in book (Other academic)
  • 21982. Wettergren, Åsa
    Bureaucratic Reason, Migrant Emotion?2006Conference paper (Refereed)
  • 21983. Wettergren, Åsa
    Emotions and Social Movements2005Conference paper (Refereed)
  • 21984.
    Wettergren, Åsa
    Karlstad University, Faculty of Social and Life Sciences, Department of Social Studies.
    Fun and Laughter:: Culture Jamming and the Emotional Regime of Late Capitalism2009In: Social Movement Studies, ISSN 1474-2837, E-ISSN 1474-2829, Vol. 8, no 1, p. 1-15Article in journal (Refereed)
    Abstract

    The fusion of means and ends is a characteristic of new social movements, but the literature on emotions in social movements tends to focus on the way that emotion management constitutes part of the means for protest, leaving out the construction of alternative emotional regimes as a possible goal in it-self. The article addresses this issue through the analysis of the meanings and uses of fun as a core emotion in culture jamming. The data underlying the analysis consist of texts and visuals from the websites of five groups, seven in-depth interviews, two participant observations, and the book Culture Jam.

    The emotional regime of late capitalism produces a tension between what may be articulated as a divide between true and fake emotions, reflected in the understanding of real fun in culture jamming. Fun here is strongly reminiscent of the utopian laughter of the medieval carnival, challenging the existing order, offering glimpses of another (possible) world. Fun in culture jamming is used also in a micropolitical play with the feeling rules of late capitalism, where emotional self-discipline and control of anger are pivotal but the provocation of anger in the opponent becomes a small victory. Meanwhile, jammers channel their own anger into fun. Understood as an expression of emotional energy, fun constitutes the instant activist individual reward, yet based on group solidarity and commitment and a loosely defined collective identity. Through all these aspects, fun and pleasure in culture jamming are not only a means of protest but also an end of protest, most evident in the utopian laughter. But fun is also an end when the rules of the emotional regime of late capitalism are used to generate small victories, and when fun as EE fuels individual self-esteem and becomes a protection against activist burnout.

  • 21985.
    Wettergren, Åsa
    Karlstad University, Faculty of Social and Life Sciences, Department of Social Studies.
    It doesn't feel right: Emotional regime and bureaucratic empathy in the Swedish Migration Board2009Conference paper (Refereed)
  • 21986. Wettergren, Åsa
    It´s hilarious - emotions in cultural jamming2004Conference paper (Refereed)
  • 21987.
    Wettergren, Åsa
    Karlstad University, Division for Social Sciences.
    Kulturjam - nya vägar till politiskt motstånd i informationssamhället2003In: Kultur, plats, identitet: det lokalas betydelse i en globaliserad värld / [ed] Helene Egeland & Jenny Johannisson, Nya Doxa , 2003, p. 173-194Chapter in book (Other academic)
  • 21988. Wettergren, Åsa
    Kulturjam: Nya vägar till politiskt motstånd i informationssamhället2003In: Kultur, plats, identitet! – Det lokalas betydelse i en globaliserad värld / [ed] Helene Egeland, Jenny Johannisson, Nora: Nya Doxa , 2003Chapter in book (Refereed)
  • 21989. Wettergren, Åsa
    Kulturjammarna slår tillbaka - Politisk identitet ur ett kulturjammarperspektiv2003Conference paper (Refereed)
  • 21990.
    Wettergren, Åsa
    Karlstad University, Division for Social Sciences.
    Like Moths to a Flame: Culture Jamming and the Global Spectacle2003In: Representing Resistance: Media, Civil Disobedience, and the Global Justice Movement / [ed] Andrew Opel & Donnalyn Pompper, Westport, Conn.: Praeger , 2003, p. 27-43Chapter in book (Other academic)
  • 21991. Wettergren, Åsa
    Mobilisering och den moraliska chocken: Fallet Adbusters Media Foundation2006Chapter in book (Refereed)
  • 21992. Wettergren, Åsa
    Mobilization and the moral shock2003Conference paper (Refereed)
  • 21993. Wettergren, Åsa
    Mobilization and the moral shock: Adbusters Media Foundation2005In: Emotions and Social Movements / [ed] Helena Flam, Debra King, London: Routledge , 2005Chapter in book (Refereed)
  • 21994.
    Wettergren, Åsa
    Karlstad University, Division for Social Sciences.
    Mobilization and the Moral Shock: The Adbusters Media Foundation2005In: Emotions And Social Movements / [ed] Helena Flam & Debra King, New York: Routledge , 2005, p. 99-118Chapter in book (Other academic)
  • 21995. Wettergren, Åsa
    Mobilizing through the reality shock effect2002Conference paper (Refereed)
  • 21996. Wettergren, Åsa
    Moving and Jamming: Implications for Social Movement Theory2005Doctoral thesis, monograph (Other academic)
  • 21997.
    Wettergren, Åsa
    Karlstad University, Division for Social Sciences.
    Moving and Jamming: Implications for Social Movement Theory2005Doctoral thesis, comprehensive summary (Other scientific)
    Abstract [en]

    The present compiled dissertation explores culture jamming as a social movement in late capitalist information society. Culture jamming embraces groups and individuals practicing symbolic protest against the expansion and domination of large corporations and the logic of the market into public and private life. The central aim is to understand the meaning of culture jamming; its “model” of collective identification, and its protest and mobilizing strategies. International social movement research mostly focuses upon well established movements that are traditionally organized and directed against conventional political institutions. Studying culture jamming as a social movement therefore entails implications for social movement theory and research. For instance, concepts must be adjusted to cover emerging “individualized” forms of collective action and the effects of cyberspace on collective identification. Furthermore, attention is directed to emotions in culture jamming. It is thereby also argued that social movement research generally may have a lot to gain from incorporating emotion theory.

    Data consists of texts and visuals from the organization Adbusters Media Foundation, and seven interviews with culture jammers. The groups represented in the interviews are Institute for Applied Autonomy, Reverend Billy’s Church of Stop Shopping, New York Surveillance Camera Players, Bureau of Inverse Technology, Rtmark, and the French Casseurs de Pub. The method of analysis is “abductive” qualitative text analysis inspired by hermeneutic qualitative analysis and the epistemological and ontological foundations of discourse theory and post-structuralism.

    Analysis is carried out in five separate studies presented in text I-IV (previously published) and in chapter eight. Text I maps the Adbusters Media Foundation (AMF) along the lines of narrative, organization, ends, means, and strategy. Text II offers an analysis of the various nodal points in the AMF discourse and discusses the tensions inherent to the AMF effort to “hegemonize” the meaning of culture jamming. Text III offers an analysis of culture jamming as political activism from the thematic perspective of culture, place and identity, based on four of the interviews. In text IV the AMF visuals are analyzed from the perspective of emotions and social movement mobilization. Chapter eight brings together the seven interviews and the AMF material into an analysis of emotions in culture jamming.

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  • 21998. Wettergren, Åsa
    Moving and Jamming in Late Capitalist Information Society2006Conference paper (Refereed)
  • 21999. Wettergren, Åsa
    Moving in the late capitalist information society, part 1:: An emotion theoretical perspective on cultural jamming as a contemporary movement2004Conference paper (Refereed)
  • 22000. Wettergren, Åsa
    Social Movements in a Globalizing World- review2002In: Social Movement Studies 1:2Article, book review (Refereed)
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