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  • 151.
    Friman, Margareta
    et al.
    Karlstad University, Faculty of Economic Sciences, Communication and IT, Service Research Center. Karlstad University, Faculty of Economic Sciences, Communication and IT, Department of Psychology. Karlstad University, Faculty of Economic Sciences, Communication and IT, The Service and Market Oriented Transport Research Group.
    Fujii, S
    Ettema, D
    Gärling, T
    Olsson, Lars E
    Karlstad University, Faculty of Economic Sciences, Communication and IT, Service Research Center. Karlstad University, Faculty of Economic Sciences, Communication and IT, Department of Psychology. Karlstad University, Faculty of Economic Sciences, Communication and IT, The Service and Market Oriented Transport Research Group.
    A psychometric analysis of the Satisfaction with Travel Scale (STS)2011In: Satisfaction with Different Travel Modes / [ed] K Dziekan , T Gehlert, T Gärling, 2011Conference paper (Refereed)
  • 152.
    Friman, Margareta
    et al.
    Karlstad University, Faculty of Economic Sciences, Communication and IT.
    Fujii, Satoshi
    Ettema, Dick
    Gärling, Tommy
    Karlstad University, Faculty of Economic Sciences, Communication and IT, The Service and Market Oriented Transport Research Group.
    Olsson, E Lars
    Karlstad University, Faculty of Economic Sciences, Communication and IT, Department of Psychology. Karlstad University, Faculty of Economic Sciences, Communication and IT, Service Research Center. Karlstad University, Faculty of Economic Sciences, Communication and IT, The Service and Market Oriented Transport Research Group.
    A happy work commute2012Conference paper (Refereed)
  • 153.
    Friman, Margareta
    et al.
    Karlstad University, Faculty of Economic Sciences, Communication and IT.
    Fujii, Satoshi
    Ettema, Dick
    Gärling, Tommy
    Karlstad University, Faculty of Economic Sciences, Communication and IT, Service Research Center. Karlstad University, Faculty of Economic Sciences, Communication and IT, The Service and Market Oriented Transport Research Group.
    Olsson, Lars E
    Karlstad University, Faculty of Economic Sciences, Communication and IT, The Service and Market Oriented Transport Research Group. Karlstad University, Faculty of Economic Sciences, Communication and IT, Department of Psychology.
    Tillfredsställelse med vardagliga resor oavsett färdmedel - psykometrisk analys av STS Skalan2012Conference paper (Refereed)
  • 154.
    Friman, Margareta
    et al.
    Karlstad University, Faculty of Economic Sciences, Communication and IT, Service Research Center. Karlstad University, Faculty of Economic Sciences, Communication and IT, Department of Psychology. Karlstad University, Faculty of Economic Sciences, Communication and IT, The Service and Market Oriented Transport Research Group.
    Gustavsson, B-O.
    Lahtinen, T.
    Larsson, P.
    Thomasson, B.
    Services and issues relating to the work environment1996In: B. Edvardsson & S. Modell (Eds.), Service managment. Interdiciplinary percepectives. (pp. 151-180), Stockholm: Nerenius & Santérus , 1996Chapter in book (Other academic)
  • 155.
    Friman, Margareta
    et al.
    Karlstad University, Faculty of Economic Sciences, Communication and IT, Service Research Center. Karlstad University, Faculty of Economic Sciences, Communication and IT, Department of Psychology. Karlstad University, Faculty of Economic Sciences, Communication and IT, The Service and Market Oriented Transport Research Group.
    Gärling, T
    Frequency of negative critical incidents and satisfaction with public transport services1999Conference paper (Refereed)
  • 156.
    Friman, Margareta
    et al.
    Karlstad University, Faculty of Economic Sciences, Communication and IT, Service Research Center. Karlstad University, Faculty of Economic Sciences, Communication and IT, Department of Psychology. Karlstad University, Faculty of Economic Sciences, Communication and IT, The Service and Market Oriented Transport Research Group.
    Gärling, T
    Frequency of Negative Critical Incidents and Satisfaction with Public Transport Services. II2001In: Journal of Retailing and Consumer Services, 8, 105-114Article in journal (Refereed)
    Abstract [en]

    A stated-preference study was conducted to investigate user satisfaction with public transport services. A convenience sample of 95 public transport users participated. The results of a previous large-scale survey were replicated in showing that overall satisfaction is related to satisfaction with treatment by employee, reliability of service, simplicity of information, and design. It was further shown that the total frequency of negative critical incidents affected overall satisfaction whereas the frequencies of different types of negative critical incidents selectively affected attribute-specific satisfaction. In both cases relative rather than absolute frequency was important.

  • 157.
    Friman, Margareta
    et al.
    Karlstad University, Faculty of Economic Sciences, Communication and IT, Service Research Center. Karlstad University, Faculty of Economic Sciences, Communication and IT, Department of Psychology. Karlstad University, Faculty of Economic Sciences, Communication and IT, The Service and Market Oriented Transport Research Group.
    Gärling, T.
    Negativa händelser, upplevd kvalitet och global tillfredsställelse i kollektivtrafikresor1998Conference paper (Other (popular science, discussion, etc.))
  • 158.
    Friman, Margareta
    et al.
    Karlstad University, Faculty of Economic Sciences, Communication and IT, Service Research Center. Karlstad University, Faculty of Economic Sciences, Communication and IT, Department of Psychology. Karlstad University, Faculty of Economic Sciences, Communication and IT, The Service and Market Oriented Transport Research Group.
    Gärling, T
    Review of soft policy measures for changed travel behavior in Sweden2010Conference paper (Refereed)
  • 159.
    Friman, Margareta
    et al.
    Karlstad University, Faculty of Economic Sciences, Communication and IT, Service Research Center. Karlstad University, Faculty of Economic Sciences, Communication and IT, Department of Psychology. Karlstad University, Faculty of Economic Sciences, Communication and IT, The Service and Market Oriented Transport Research Group.
    Gärling, T.
    Satisfaction with Public Transport Related to Service Performance Attributes2001In: Hensher, D. (Ed). Travel behaviour research. The leading Edge. (pp.815-825), Elsevier Science, Ltd , 2001Chapter in book (Other academic)
    Abstract [en]

    Abstract The present study examines the relationship between service performance and public transport users satisfaction. Residents (n=228) of a metropolitan area of Sweden answered a survey questionnaire assessing their satisfaction with the local public transport (busses and streetcars). Information was also collected about the public transport services used by the survey respondents for trips to work and to downtown, respectively. By estimating structural models using the maximum-likelihood method available in LISREL VIII, the hypothesized relation between satisfaction and service performance (travel time, wait time, changes, and frequency of service) was confirmed. Service performance was directly related to overall cumulative satisfaction whereas recalled negative critical incidents did not seem to play any role.

  • 160.
    Friman, Margareta
    et al.
    Karlstad University, Faculty of Economic Sciences, Communication and IT, Service Research Center. Karlstad University, Faculty of Economic Sciences, Communication and IT, Department of Psychology. Karlstad University, Faculty of Economic Sciences, Communication and IT, The Service and Market Oriented Transport Research Group.
    Gärling, T.
    Satisfaction with Public Transport Related to Service Performance Attributes2000Conference paper (Refereed)
  • 161.
    Friman, Margareta
    et al.
    Karlstad University, Faculty of Economic Sciences, Communication and IT, Service Research Center. Karlstad University, Faculty of Economic Sciences, Communication and IT, Department of Psychology. Karlstad University, Faculty of Economic Sciences, Communication and IT, The Service and Market Oriented Transport Research Group.
    Gärling, T
    Bamberg, S
    Fujii, S
    Richter, J
    Implementation of soft policy measures to change private car use in urban areas2010Conference paper (Refereed)
  • 162.
    Friman, Margareta
    et al.
    Karlstad University, Faculty of Economic Sciences, Communication and IT, Service Research Center. Karlstad University, Faculty of Economic Sciences, Communication and IT, Department of Psychology. Karlstad University, Faculty of Economic Sciences, Communication and IT, The Service and Market Oriented Transport Research Group.
    Gärling, T.
    Millett, B.
    Mattsson, J.
    Johnston, R.
    An analysis of international business-to-business relationships based on the commitment-trust theory2002In: Industrial Marketing Management, 31, 403-409Article in journal (Refereed)
    Abstract [en]

    Business-to-business relationships are characterized by an exchange between two or more parties. Research has identified several factors that enhance marketing and management in business relationships, mainly with a focus on large manufacturing firms. However, less is known about how service firms develop and maintain international relations during the establishment of a business. To analyze the relevance of the key mediating variable model (Morgan and Hunt 1994) which maintains that business-to-business relationship requires commitment and trust, interviews were conducted with five different service entrepreneurs in Sweden, Australia, and the UK. The findings demonstrate the importance of commitment, trust, relation termination costs and benefits, shared values, and communication between the exchange partners.

  • 163.
    Friman, Margareta
    et al.
    Karlstad University, Faculty of Economic Sciences, Communication and IT, The Service and Market Oriented Transport Research Group. Karlstad University, Faculty of Arts and Social Sciences (starting 2013), Service Research Center (from 2013). Karlstad University, Faculty of Arts and Social Sciences (starting 2013), Department of Social and Psychological Studies (from 2013). Karlstad University, Faculty of Arts and Social Sciences (starting 2013), Karlstad Business School (from 2013).
    Gärling, Tommy
    Karlstad University, Faculty of Economic Sciences, Communication and IT, Service Research Center. Karlstad University, Faculty of Economic Sciences, Communication and IT, The Service and Market Oriented Transport Research Group. Karlstad University, Faculty of Arts and Social Sciences (starting 2013), Service Research Center (from 2013).
    Ettema, Dick
    Utrecht University, The Netherlands.
    Olsson, Lars E.
    Karlstad University, Faculty of Economic Sciences, Communication and IT, Service Research Center. Karlstad University, Faculty of Economic Sciences, Communication and IT, Department of Psychology. Karlstad University, Faculty of Economic Sciences, Communication and IT, The Service and Market Oriented Transport Research Group. Karlstad University, Faculty of Arts and Social Sciences (starting 2013), Service Research Center (from 2013). Karlstad University, Faculty of Arts and Social Sciences (starting 2013), Department of Social and Psychological Studies (from 2013).
    How does travel affect emotional well-being and life satisfaction?2017In: Transportation Research Part A: Policy and Practice, ISSN 0965-8564, E-ISSN 1879-2375, Vol. 106, p. 170-180Article in journal (Refereed)
    Abstract [en]

    Previous research has investigated satisfaction with work commutes. We extend this research by investigating whether satisfaction with all daily travel (including work commutes, school, leisure, and shopping trips) is related to life satisfaction and emotional well-being. A random sample of 367 participants was recruited from three urban areas in Sweden (Karlstad, Goteborg, and Stockholm) varying from a small (appr. 90,000 residents) through a medium (appr. 550,000 residents) to a large population size (appr. 925,000 residents). In a questionnaire the participants reported retrospectively their satisfaction with all daily travel, life satisfaction, and emotional well-being. Direct and indirect effects of travel satisfaction on life satisfaction and emotional well-being were analysed with PLS-SEM. Results showed that satisfaction with daily travel directly influences emotional well-being and both directly and indirectly life satisfaction. It is also found that driving and active modes have more positive effects than public transport.

  • 164.
    Friman, Margareta
    et al.
    Karlstad University, Faculty of Economic Sciences, Communication and IT, Service Research Center. Karlstad University, Faculty of Economic Sciences, Communication and IT, Department of Psychology. Karlstad University, Faculty of Economic Sciences, Communication and IT, The Service and Market Oriented Transport Research Group.
    Nyberg, C.
    Norlander, Torsten
    Karlstad University, Faculty of Economic Sciences, Communication and IT, Department of Psychology.
    Threats and aggression directed to soccer referees: An empirical phenomenological psychological study2004In: The Qualitative Report, 9, 652-672Article in journal (Refereed)
    Abstract [en]

    A descriptive qualitative analysis of in-depth interviews involving seven provincial Soccer Association referees was carried out in order to find out how referees experience threats and aggression directed to soccer referees. The Empirical Phenomenological Psychological method (EPP-method) was used. The analysis resulted in thirty categories which were summarized in six themes. The main themes described the perceived causes of threat, reactions to threat, how the referees´ manage stressful situations, and their motives to referee.

  • 165.
    Friman, Margareta
    et al.
    Karlstad University, Faculty of Economic Sciences, Communication and IT, The Service and Market Oriented Transport Research Group. Karlstad University, Faculty of Economic Sciences, Communication and IT, Department of Psychology. Karlstad University, Faculty of Economic Sciences, Communication and IT, Service Research Center.
    Olsson, E Lars
    Karlstad University, Faculty of Economic Sciences, Communication and IT, Department of Psychology. Karlstad University, Faculty of Economic Sciences, Communication and IT, Service Research Center. Karlstad University, Faculty of Economic Sciences, Communication and IT, The Service and Market Oriented Transport Research Group.
    Gärling, Tommy
    Karlstad University, Faculty of Economic Sciences, Communication and IT, The Service and Market Oriented Transport Research Group.
    Ettema, Dick
    Fujii, Satoshi
    Life Satisfaction and Satisfaction with the Work Commute2012In: Proceedings abstractbook ICTTP 2012: The 5th international conference on traffic and transport psychology, 29-31 August 2012, Groningen, The Netherlands, 2012, p. 38-Conference paper (Refereed)
    Abstract [en]

    In a mail survey of 951 residents of three urban areas of Sweden, satisfaction with their most recent work commutes was measured using self-report rating scales developed in previous research. The ratings were aggregated to index measures of two affective (stressed versus relaxed, alert versus sleepy) and one cognitive (high versus low standard) satisfaction component. Positive correlations were demonstrated with a measure of affect balance constructed from self-reports from memory of frequency times intensity of daily negative affects experienced last month subtracted from frequency times intensity of daily positive affects experienced last month. The affect balance measure was in turn positively correlated with ratings of overall life satisfaction. The results also showed that feelings during the work commutes were predominantly positive or neutral. Explanatory factors include desirable physical exercise from walking and biking, as well as that short commutes provide a buffer between the work and private spheres. For longer work commutes, social and entertainment activities would either increase positive affects or counteract stress and boredom.

  • 166.
    Friman, Margareta
    et al.
    Karlstad University, Faculty of Economic Sciences, Communication and IT, Service Research Center. Karlstad University, Faculty of Economic Sciences, Communication and IT, Department of Psychology. Karlstad University, Faculty of Economic Sciences, Communication and IT, The Service and Market Oriented Transport Research Group.
    Olsson, Lars E
    Karlstad University, Faculty of Economic Sciences, Communication and IT, Department of Psychology. Karlstad University, Faculty of Economic Sciences, Communication and IT, Service Research Center. Karlstad University, Faculty of Economic Sciences, Communication and IT, The Service and Market Oriented Transport Research Group.
    Gamble, A
    Bergstad Jakobsson, C
    Ettema, D
    Impact of Performance of Out-of-Home Activities on Affective and Cognitive Subjective Well-Being2009Conference paper (Refereed)
  • 167.
    Friman, Margareta
    et al.
    Karlstad University, Faculty of Economic Sciences, Communication and IT, Service Research Center. Karlstad University, Faculty of Economic Sciences, Communication and IT, Department of Psychology. Karlstad University, Faculty of Economic Sciences, Communication and IT, The Service and Market Oriented Transport Research Group.
    Olsson, Lars E
    Karlstad University, Faculty of Economic Sciences, Communication and IT, Department of Psychology. Karlstad University, Faculty of Economic Sciences, Communication and IT, Service Research Center. Karlstad University, Faculty of Economic Sciences, Communication and IT, The Service and Market Oriented Transport Research Group.
    Gärling, T
    Ettema, D
    Travel and Subjective Well-Being2009Conference paper (Refereed)
  • 168.
    Friman, Margareta
    et al.
    Karlstad University, Faculty of Economic Sciences, Communication and IT, Service Research Center. Karlstad University, Faculty of Economic Sciences, Communication and IT, Department of Psychology. Karlstad University, Faculty of Economic Sciences, Communication and IT, The Service and Market Oriented Transport Research Group.
    Olsson, Lars E
    Karlstad University, Faculty of Economic Sciences, Communication and IT, Department of Psychology. Karlstad University, Faculty of Economic Sciences, Communication and IT, Service Research Center. Karlstad University, Faculty of Economic Sciences, Communication and IT, The Service and Market Oriented Transport Research Group.
    Gärling, T
    Gamble, A
    Bergstad Jakobsson, C
    Ettema, D
    Car-use, Satisfaction with Travel and Subjective Well-Being2009Conference paper (Refereed)
  • 169.
    Friman, Margareta
    et al.
    Karlstad University, Faculty of Economic Sciences, Communication and IT, Service Research Center. Karlstad University, Faculty of Economic Sciences, Communication and IT, Department of Psychology. Karlstad University, Faculty of Economic Sciences, Communication and IT, The Service and Market Oriented Transport Research Group.
    Olsson, Lars E
    Karlstad University, Faculty of Economic Sciences, Communication and IT, Department of Psychology. Karlstad University, Faculty of Economic Sciences, Communication and IT, Service Research Center. Karlstad University, Faculty of Economic Sciences, Communication and IT, The Service and Market Oriented Transport Research Group.
    Jakobsson Bergstad, C
    Gamble, A
    Hagman, O
    Polk, M
    Gärling, T
    Ettema, D
    Impacts of Routine Out-of-Home Activities on Subjective Well-Being2010Report (Refereed)
  • 170.
    Friman, Margareta
    et al.
    Karlstad University, Faculty of Economic Sciences, Communication and IT, Service Research Center. Karlstad University, Faculty of Economic Sciences, Communication and IT, Department of Psychology. Karlstad University, Faculty of Economic Sciences, Communication and IT, The Service and Market Oriented Transport Research Group.
    Olsson, Lars E
    Karlstad University, Faculty of Economic Sciences, Communication and IT, Department of Psychology. Karlstad University, Faculty of Economic Sciences, Communication and IT, Service Research Center. Karlstad University, Faculty of Economic Sciences, Communication and IT, The Service and Market Oriented Transport Research Group.
    Suzuki, H
    Fujii, S
    Kitagawa, S
    Nakai, S
    Gärling, T
    Eriksson, L
    Ettema, D
    The relationship between subjective well-being and satisfaction with daily travel2010Conference paper (Refereed)
  • 171.
    Friman, Margareta
    et al.
    Karlstad University, Faculty of Economic Sciences, Communication and IT, Service Research Center. Karlstad University, Faculty of Economic Sciences, Communication and IT, Department of Psychology. Karlstad University, Faculty of Economic Sciences, Communication and IT, The Service and Market Oriented Transport Research Group.
    Pedersen, Tore
    Karlstad University, Faculty of Economic Sciences, Communication and IT, Department of Psychology. Karlstad University, Faculty of Economic Sciences, Communication and IT, The Service and Market Oriented Transport Research Group.
    Kristensson, Per
    Karlstad University, Faculty of Economic Sciences, Communication and IT, Service Research Center. Karlstad University, Faculty of Economic Sciences, Communication and IT, Department of Psychology.
    Affective Forecasting: Improving Habitual Car Users' Predictions about Future Satisfaction with Public Transport2009Conference paper (Refereed)
  • 172.
    Friman, Margareta
    et al.
    Karlstad University, Faculty of Economic Sciences, Communication and IT, Service Research Center. Karlstad University, Faculty of Economic Sciences, Communication and IT, Department of Psychology. Karlstad University, Faculty of Economic Sciences, Communication and IT, The Service and Market Oriented Transport Research Group.
    Pedersen, Tore
    Karlstad University, Faculty of Economic Sciences, Communication and IT, Department of Psychology. Karlstad University, Faculty of Economic Sciences, Communication and IT, The Service and Market Oriented Transport Research Group.
    Kristensson, Per
    Karlstad University, Faculty of Economic Sciences, Communication and IT, Service Research Center. Karlstad University, Faculty of Economic Sciences, Communication and IT, Department of Psychology.
    Consumers Reluctance to Use Public Services: Effects of a Defocusing Technique on Car Users Predictions of Future Satisfaction with Public Transport2011Conference paper (Refereed)
  • 173.
    Friman, Margareta
    et al.
    Karlstad University, Faculty of Economic Sciences, Communication and IT, Service Research Center. Karlstad University, Faculty of Economic Sciences, Communication and IT, Department of Psychology. Karlstad University, Faculty of Economic Sciences, Communication and IT, The Service and Market Oriented Transport Research Group.
    Pedersen, Tore
    Karlstad University, Faculty of Economic Sciences, Communication and IT, Department of Psychology. Karlstad University, Faculty of Economic Sciences, Communication and IT, The Service and Market Oriented Transport Research Group.
    Kristensson, Per
    Karlstad University, Faculty of Economic Sciences, Communication and IT, Service Research Center. Karlstad University, Faculty of Economic Sciences, Communication and IT, Department of Psychology.
    Effect of Critical Incidents on Car Users' Predicted Satisfaction with Public Transport2009Conference paper (Refereed)
  • 174.
    Friman, Margareta
    et al.
    Karlstad University, Faculty of Economic Sciences, Communication and IT, Service Research Center. Karlstad University, Faculty of Economic Sciences, Communication and IT, Department of Psychology. Karlstad University, Faculty of Economic Sciences, Communication and IT, The Service and Market Oriented Transport Research Group.
    Pedersen, Tore
    Karlstad University, Faculty of Economic Sciences, Communication and IT, Department of Psychology. Karlstad University, Faculty of Economic Sciences, Communication and IT, The Service and Market Oriented Transport Research Group.
    Kristensson, Per
    Karlstad University, Faculty of Economic Sciences, Communication and IT, Service Research Center. Karlstad University, Faculty of Economic Sciences, Communication and IT, Department of Psychology.
    Effects of a Trial Passenger Project on Habitual Car Users' Capacity to make a Permanent Travel Mode Shift towards Public Transport Use2009Conference paper (Refereed)
  • 175.
    Friman, Margareta
    et al.
    Karlstad University, Faculty of Economic Sciences, Communication and IT, Service Research Center. Karlstad University, Faculty of Economic Sciences, Communication and IT, Department of Psychology. Karlstad University, Faculty of Economic Sciences, Communication and IT, The Service and Market Oriented Transport Research Group.
    Pedersen, Tore
    Karlstad University, Faculty of Economic Sciences, Communication and IT, Department of Psychology. Karlstad University, Faculty of Economic Sciences, Communication and IT, The Service and Market Oriented Transport Research Group.
    Kristensson, Per
    Karlstad University, Faculty of Economic Sciences, Communication and IT, Service Research Center. Karlstad University, Faculty of Economic Sciences, Communication and IT, Department of Psychology.
    Facilitating Sustainable Practice: Long-Term Effects of a Trial Passenger Project on Habitual Car Users' Frequency of Public Transport Use2009Conference paper (Refereed)
  • 176.
    Friman, Margareta
    et al.
    Karlstad University, Faculty of Economic Sciences, Communication and IT, Service Research Center. Karlstad University, Faculty of Economic Sciences, Communication and IT, Department of Psychology. Karlstad University, Faculty of Economic Sciences, Communication and IT, The Service and Market Oriented Transport Research Group.
    Richter, J
    Gärling, Tommy
    Karlstad University, Faculty of Economic Sciences, Communication and IT, The Service and Market Oriented Transport Research Group. Karlstad University, Faculty of Arts and Social Sciences (starting 2013), Service Research Center (from 2013).
    Review of Implementations of Soft Transport Policy Measures2010In: Transportation: Theory and Application, ISSN 1946-3111, E-ISSN 1946-3111, Vol. 2, no 1, p. 5-18Article in journal (Refereed)
  • 177.
    Friman, Margareta
    et al.
    Karlstad University, Faculty of Economic Sciences, Communication and IT, Service Research Center. Karlstad University, Faculty of Economic Sciences, Communication and IT, Department of Psychology. Karlstad University, Faculty of Economic Sciences, Communication and IT, The Service and Market Oriented Transport Research Group.
    Wahlund, B
    Kritiska händelser en outsinlig källa för förbättrad tjänstekvalitet1997Conference paper (Other (popular science, discussion, etc.))
  • 178. Friman, Y.
    et al.
    Johansson-Hidén, Birgitta
    Karlstad University, Faculty of Economic Sciences, Communication and IT, Department of Psychology. Karlstad University, Faculty of Economic Sciences, Communication and IT, Centre for HumanIT.
    En processorienterad tandhygienistutbildning integrerad i Folktandvårdens verksamhet: Utvärdering av en uppdragsutbildning2002Report (Other academic)
  • 179. Friman, Y.
    et al.
    Johansson-Hidén, Birgitta
    Karlstad University, Faculty of Economic Sciences, Communication and IT, Department of Psychology. Karlstad University, Faculty of Economic Sciences, Communication and IT, Centre for HumanIT.
    En processorienterad utbildning integrerad i Folktandvårdens verksamhet. Utvärdering av en uppdragsutbildning. Beställd av Karlstads universitet och Folktandvården i Värmland2002Report (Other academic)
  • 180. Fujii, Satoshi
    et al.
    Suzuki, Haruna
    Friman, Margareta
    Karlstad University, Faculty of Economic Sciences, Communication and IT, The Service and Market Oriented Transport Research Group. Karlstad University, Faculty of Economic Sciences, Communication and IT, Department of Psychology. Karlstad University, Faculty of Economic Sciences, Communication and IT, Service Research Center.
    Olsson, E Lars
    Karlstad University, Faculty of Economic Sciences, Communication and IT, Department of Psychology. Karlstad University, Faculty of Economic Sciences, Communication and IT, Service Research Center. Karlstad University, Faculty of Economic Sciences, Communication and IT, The Service and Market Oriented Transport Research Group.
    Gärling, Tommy
    Karlstad University, Faculty of Economic Sciences, Communication and IT, The Service and Market Oriented Transport Research Group.
    Ettema, Dick
    How satisfaction with work commute differs among Sweden, Netherland and Japan?2012Conference paper (Refereed)
    Abstract [en]

    We have developed satisfaction with travel scale in previous research. The ratings on the scales were aggregated to index measures of two affective (stressed versus relaxed, alert versus sleepy) and one cognitive (high versus low standard) satisfaction component. In this presentation we will report the comparative analysis on satisfaction with work commute between Sweden, Netherland and Japan, using the data of samples of car users in the countries. In the analysis, we will firstly see how such ratings differ among the countries. We will then investigate the determinants of the difference while considering difference of distribution of personal attributes (such as age, sex, and others) and trip attributes (such as travel time duration, commuting travel mode, and others), and the difference of the attributes of work commute environment (such as the level of average traffic congestion). Lastly, we will see the difference of satisfaction with travel among the countries while controlling by the abovementioned variables that affect on the satisfaction. We will discuss why this differences were found while considering differences that were not measured in this research such as cultural difference.

  • 181.
    Georgsson, Anna
    et al.
    Department of Psychology, University of Gothenburg.
    Almqvist, Kjerstin
    Karlstad University, Faculty of Economic Sciences, Communication and IT, Department of Psychology.
    Broberg, Anders G
    Department of Psychology, University of Gothenburg.
    Dissimilarity in vulnerability: self-reported symptoms among children with experiences of intimate partner violence2011In: Child Psychiatry and Human Development, ISSN 0009-398X, E-ISSN 1573-3327, Vol. 42, no 5, p. 539-556Article in journal (Refereed)
    Abstract [en]

    Children with experiences of intimate partner violence (IPV) are at risk. Not all children, however, display symptoms, and differences connected to gender and age have been demonstrated. In this exploratory study, children's own reports of symptoms were used. The 41 recruited children, between 7 and 19 years old, were entered into a group program specially directed toward children with experiences of IPV. These children reported experiencing more symptoms overall when compared with non-exposed children. The relationship to the abuser and children's symptoms related differently for boys and for girls. Girls who had continued contact with the abusive father described more mental health problems than did other girls exposed to IPV and more than did boys with continued contact. Among children with experiences of custody disputes or other judicial processes, age rather than gender was connected to differences in self-reported symptoms. Younger children with experiences of judicial processes reported more mental health problems than did those with no experience.

  • 182. Georgsson, Anna
    et al.
    Almqvist, Kjerstin
    Karlstad University, Faculty of Economic Sciences, Communication and IT, Department of Psychology.
    Brobrerg, Anders
    Vad tycker barn som bevittnat våld i hemmet och deras mammor om att delta i en pedagogisk gruppverksamhet?2007In: Aetolia. Skriftserie från verksamhetsområde barn- och ungdomspsykiatri, ISSN 1404-2932Article in journal (Refereed)
  • 183. Gerdner, A.
    et al.
    Norlander, Torsten
    Karlstad University, Faculty of Economic Sciences, Communication and IT, Department of Psychology.
    Pedersen, P.
    Personality factors and drug of choice in female addicts with psychiatric comorbidity2002In: Substance Use & Misuse, 37, 1-18Article in journal (Refereed)
  • 184.
    Grim, Katarina
    Karlstad University, Faculty of Economic Sciences, Communication and IT, Department of Psychology.
    Högkänslighet och förändrade medvetandetillstånd under flyt-REST2016Independent thesis Advanced level (degree of Master (One Year)), 10 credits / 15 HE creditsStudent thesis
  • 185. Grip, Karin
    et al.
    Almqvist, Kjerstin
    Karlstad University, Faculty of Economic Sciences, Communication and IT, Department of Psychology.
    Broberg, Anders G.
    Maternal report on child outcome after a community-based program following intimate partner violence2012In: Nordic Journal of Psychiatry, ISSN 0803-9488, E-ISSN 1502-4725, Vol. 66, no 4, p. 239-247Article in journal (Refereed)
    Abstract [en]

    Background: This study examined the perceived effectiveness of a 15-week community-based program for 46 children exposed to intimate partner violence (IPV) and their mothers. Aims: The primary aims were to describe the children who entered one of the existing community-based programs in terms of behavioral problems and to evaluate the impact of the program on children's general behavioral functioning as assessed by their mothers. Results: Children's rated behavioral problems (SDQ) dropped following treatment; the effect size was in the medium range. The social impairment caused by the problems decreased as well. The effect regarding behavioral problems was not related to the degree of exposure to IPV or the mothers own changes in trauma symptoms following treatment. Results were analyzed as well at the individual level with the Reliable Change Index (RCI), which showed that the majority of children were unchanged following treatment. Conclusions: One implication from the study is the need for baseline screening and assessment. About half of the current sample had a clinical symptom picture indicating the need for specialized psychiatric/psychotherapeutic treatment. Furthermore, the reduction in behavioral problems was significant but many children still had high levels of behavioral problems after treatment, indicating a need of a more intense or a different type of intervention.

  • 186. Gustafson, R
    et al.
    Norlander, Torsten
    Karlstad University, Faculty of Economic Sciences, Communication and IT, Department of Psychology.
    Effects of alcohol on persistent effort and deductive thinking during the preparation phase of the creative process1994In: Journal of Creative Behavior, 28, 124-132Article in journal (Refereed)
  • 187. Gustafson, R.
    et al.
    Norlander, Torsten
    Karlstad University, Faculty of Economic Sciences, Communication and IT, Department of Psychology.
    Effects of creative and non-creative work on the tendency to drink alcohol during the restitution phase of the creative process1995In: Journal of Creative Behavior, 29, 25-35Article in journal (Refereed)
  • 188. Gustafson, R.
    et al.
    Norlander, Torsten
    Karlstad University, Faculty of Economic Sciences, Communication and IT, Department of Psychology.
    The psychometric properties of the Persistent Effort Test (PET) measuring the personality trait of persistence1996In: Perceptual and Motor Skills, 83, 979-986Article in journal (Refereed)
    Abstract [en]

    A test measuring the behavioral aspects of the personality trait of persistence,

    The Persistent Effort Test, was constructed and psychometric properties assessed. The

    original version consisted of twelve items, each one a nonsense block of six letters. The

    task of 9 men and 9 women was to construct as many correct Swedish words as possible

    from letter combinations. The total time spent on this task and the number of correct

    words constituted the dependent variables. A Persistence Effort Quotient was calculated.

    The reliability, calculated on the quotient for the 12-item version was acceptable

    (Cronbach alpha = 0.86) and an item analysis indicated that the test could be shortened

    by six items with increased reliability (Cronbach alpha = 0.87). A validity analysis also

    using the quotient performed with a second sample of subjects using classmatesÕ ratings

    on two separate rating scales of specific aspects of persistence, yielded acceptable

    levels of validity (Pearson r = 0.69 for the first scale and 0.71 for the second scale). This

    indicates that the shortened 6-item version is a reliable and valid test of persistence even

    though it is necessary with more studies in order to further address the issues of predictive

    validity and norms for different groups of people

  • 189.
    Gustafsson, Anders
    et al.
    Karlstad University, Faculty of Economic Sciences, Communication and IT, Service Research Center. Karlstad University, Faculty of Economic Sciences, Communication and IT, Department of Business Administration.
    Andersson, Pernille
    Kristensson, Per
    Karlstad University, Faculty of Economic Sciences, Communication and IT, Service Research Center. Karlstad University, Faculty of Economic Sciences, Communication and IT, Department of Psychology.
    Wästlund, Erik
    Let the music play...or not: the influence of background music on consumer behaviour2010Conference paper (Refereed)
  • 190.
    Gustafsson, Anders
    et al.
    Karlstad University, Faculty of Economic Sciences, Communication and IT, Service Research Center. Karlstad University, Faculty of Economic Sciences, Communication and IT, Department of Business Administration.
    Fombelle, Paul
    NorthEastern University.
    Witell, Lars
    Karlstad University, Faculty of Economic Sciences, Communication and IT, Service Research Center. Karlstad University, Faculty of Economic Sciences, Communication and IT, Department of Business Administration.
    Kristensson, Per
    Karlstad University, Faculty of Economic Sciences, Communication and IT, Department of Psychology. Karlstad University, Faculty of Economic Sciences, Communication and IT, Service Research Center.
    Unlearning Innovation and Learning Service Innovation!2012Conference paper (Refereed)
  • 191.
    Gustafsson, Anders
    et al.
    Karlstad University, Faculty of Arts and Social Sciences (starting 2013), Service Research Center. Karlstad University, Faculty of Economic Sciences, Communication and IT, Department of Business Administration.
    Kristensson, Per
    Karlstad University, Faculty of Arts and Social Sciences (starting 2013), Service Research Center. Karlstad University, Faculty of Economic Sciences, Communication and IT, Department of Psychology.
    Witell, Lars
    Karlstad University, Faculty of Arts and Social Sciences (starting 2013), Service Research Center.
    Service innovation: a literature review2013Conference paper (Refereed)
  • 192. Gärling, T.
    et al.
    Friman, Margareta
    Karlstad University, Faculty of Economic Sciences, Communication and IT, Service Research Center. Karlstad University, Faculty of Economic Sciences, Communication and IT, Department of Psychology. Karlstad University, Faculty of Economic Sciences, Communication and IT, The Service and Market Oriented Transport Research Group.
    A psychological conceptualization of residential choice and satisfaction2001In: J. I. Aragonés, G. Francescato & T. Gärling (Eds.), Residental environments: Choice, satisfaction, and behavior, 2001Chapter in book (Other academic)
  • 193. Gärling, T.
    et al.
    Friman, Margareta
    Karlstad University, Faculty of Economic Sciences, Communication and IT, Service Research Center. Karlstad University, Faculty of Economic Sciences, Communication and IT, Department of Psychology. Karlstad University, Faculty of Economic Sciences, Communication and IT, The Service and Market Oriented Transport Research Group.
    Fujii, S.
    Bamberg, S.
    Behavioral Principles of Mobility Management2007Conference paper (Refereed)
  • 194.
    Gärling, Tommy
    et al.
    Karlstad University, Faculty of Economic Sciences, Communication and IT, The Service and Market Oriented Transport Research Group.
    Friman, Margareta
    Karlstad University, Faculty of Economic Sciences, Communication and IT, The Service and Market Oriented Transport Research Group. Karlstad University, Faculty of Economic Sciences, Communication and IT, Department of Psychology. Karlstad University, Faculty of Economic Sciences, Communication and IT, Service Research Center.
    Ettema, Dick
    Suzuki, Haruna
    Fujii, Satoshi
    Olsson, E Lars
    Karlstad University, Faculty of Economic Sciences, Communication and IT, Department of Psychology. Karlstad University, Faculty of Economic Sciences, Communication and IT, Service Research Center. Karlstad University, Faculty of Economic Sciences, Communication and IT, The Service and Market Oriented Transport Research Group.
    Preferences Aggregated for Sequences of Events2012In: International Journal of Psychology. Special Issue XXX International Congress of Psychology "Research Area: Consumer/Economic", Wiley-Blackwell, 2012, Vol. 47, no 179, p. 113-114Conference paper (Refereed)
  • 195.
    Gärling, Tommy
    et al.
    Karlstad University, Faculty of Economic Sciences, Communication and IT, The Service and Market Oriented Transport Research Group.
    Suzuki, Haruna
    Fujii, Satoshi
    Ettema, Dick
    Friman, Margareta
    Karlstad University, Faculty of Economic Sciences, Communication and IT.
    Olsson, E Lars
    Karlstad University, Faculty of Economic Sciences, Communication and IT, Department of Psychology. Karlstad University, Faculty of Economic Sciences, Communication and IT, The Service and Market Oriented Transport Research Group.
    Tillfredställelse med hela arbetsresan baserat på tillfredsställelse med dess delar2012Conference paper (Refereed)
  • 196. Harvey, P. D.
    et al.
    Helldin, L.
    Olsson, A-K.
    Hjärthag, Fredrik
    Karlstad University, Faculty of Economic Sciences, Communication and IT, Department of Psychology.
    Norlander, Torsten
    Karlstad University, Faculty of Economic Sciences, Communication and IT, Department of Psychology.
    Patterson, T. L.
    Functional Capacity and Functional Disability in Schizophrenia: A Cross-National Study in New York and Sweden2008Conference paper (Refereed)
    Abstract [en]

    Background: Functional disability is a central feature of schizophrenia and has been reported to occur across different countries and systems of care. Recent advances in the assessment of disability have separeted the measuremet of functional capacity: the ability to perform skills required for everyday functioning from the measurement of real-world functional outcomes. This presentation reports on a cross-national study of the correlation between functional capacity measured with the UCSD Performance-based Skills Assessment, Brief version (UPSA-B), casemanager ratings of patient everyday functioning with the Specific Levels Of Functioning (SLOF), and occurrence of real-world functional milestones, including independent living, employment, and marital status. Patients with schizophrenia who lived in an urban American setting and a generally rural region in Sweden were compared on their functional capacity performance and real-world outcomes. Metods:Samples of schizophrenia patients in Sweden (n=146) and New York (n=244) performed the UPSA-B and a neuropsychological assessment and were rated by their case managers. Information from archival records and case managers was used to determine the occurence of the different real world outcomes, including living independently and having ever experienced a stable romantic relationship.Results: Performance on the UPSA-B was essentially identical in the two patient samples, with a total raw score in the New York sample 13.8 and the score in the Swedish sample 13.8. Scores on the case manager ratings of everyday activities were also strikingly similar (New York:49; Sweden:49). Further, the correlation between UPSA-B scores and ratings of everyday activities were quite similar, New York: r=.36 Sweden: r=.27 as were the correlations between NP performance and UPSA-B scores, New York: r=.58; Sweden: r=.55. Also, the proportion of cases who had never been married or had a close relationship was 59% in New York and 64% in Sweden. In notable contrast, 80% of the Swedish patients and 46% of the New York patients were living independently.Implications: Performance-based measures of functional capacity were very similar across samples of people with schizophrenia in very different living environments. These results are consistent with previous studies showing that performance-based measures of cognition are also quite similar across different countries in people with schizophrenia. While measures of functional ability and case manager estimates of patients' real-world outcomes were very similar in level of impairment and correlational structure, real-world residential outcomes were very different. These data suggest that cultural and social support systems can lead to very divergent outcomes in individuals who have evidence of the same levels of ability and potential.

  • 197. Harvey, P.D
    et al.
    Helldin, L
    Bowie, C.R
    Heaton, R.K
    Olsson, A-K
    Hjärthag, Fredrik
    Karlstad University, Faculty of Economic Sciences, Communication and IT, Department of Psychology.
    Norlander, Torsten
    Karlstad University, Faculty of Economic Sciences, Communication and IT, Department of Psychology.
    Patterson, T.L
    Performance-based measurement of functional disability in schizophrenia: a cross-national study in the United States and Sweden2009In: American Journal of Psychiatry, ISSN 0002-953X, E-ISSN 1535-7228, no 166, p. 821-827Article in journal (Refereed)
    Abstract [en]

    OBJECTIVE: Recent advances in the assessment of disability in schizophrenia have separated the measurement of functional capacity from real-world functional outcomes. The authors examined the similarity of performance-based assessments of everyday functioning, real-world disability, and achievement of milestones in people with schizophrenia in the United States and Sweden. METHOD: The UCSD Performance-Based Skills Assessment-Brief Version (UPSA-B) and a neuropsychological assessment were administered to schizophrenia patients living in rural areas in Sweden (N=146) and in the New York City area (N=244), and patients' functioning was rated by their case managers. Information from records and case managers was used to determine the frequency of living independently, working, and having ever experienced a stable romantic relationship. RESULTS: Performance on the UPSA-B was essentially identical in the two samples (New York, mean score=13.84; Sweden, mean score=13.30), as were scores on the case manager ratings of everyday activities (New York, mean=49.0; Sweden, mean=48.8). The correlations between UPSA-B score, neuropsychological test performance, and case manager ratings did not differ across the two samples. The proportion of patients who had never had a close relationship and the rate of vocational disability were also nearly identical. However, while 80% of the Swedish patients were living independently, only 46% of the New York patients were. CONCLUSIONS: While scores on performance-based measures of everyday living skills were similar in people with schizophrenia across cultures, real-world residential outcomes were very different. These data suggest that cultural and social support systems can lead to divergent real-world outcomes among individuals who show evidence of the same levels of ability and potential.

  • 198. Helander, A.
    et al.
    Von Wachenfeldt, J.
    Hiltunen, Arto
    Karlstad University, Faculty of Economic Sciences, Communication and IT, Department of Psychology.
    Liljeberg, P.
    Borg, S.
    Comparison of breath-ethanol and urinary 5-hydroxytryptophol testing with self-reports for detection of recent alcohol use during outpatient treatment: a study on methadone patients1999In: Drug & Alcohol Dependence 56: 33-38, 1999Article in journal (Refereed)
  • 199. Helldin, L
    et al.
    Hjärthag, Fredrik
    Karlstad University, Faculty of Economic Sciences, Communication and IT, Department of Psychology.
    Karilampi, U
    Olsson, A-K
    Norlander, Torsten
    Karlstad University, Faculty of Economic Sciences, Communication and IT, Department of Psychology.
    Increase of symptom remission in psychosis: Integrating science and service in the Swedish CLIPS study2009Conference paper (Refereed)
    Abstract [en]

    The Clinical Long term Investigation of Psychosis in Sweden (CLIPS), is a naturalistic longitudinal study, in which about 300 patients diagnosed with schizophrenia, schizoaffective disorder or delusional disorder are evaluated regularly. Besides being a guideline for treatment, the evaluations are also used for scientific research after informed consent, hence combining regular health service with science in a concrete way. As a likely consequence of the annual structured assessments, the percentage of patients in remission has raised from 35 % to about 50 % in the last three years. Several scientific articles have been published on several psychosis related topics within the frame of the CLIPS study, proving that science can be successfully integrated with clinical practise for better evidence based health care, including a higher percentage of patients in remission

  • 200. Helldin, L
    et al.
    Hjärthag, Fredrik
    Karlstad University, Faculty of Economic Sciences, Communication and IT, Department of Psychology.
    Löthgren, M
    Hjortsberg, C
    Costs for Schizopsychotic Patients in Sweden2009Conference paper (Refereed)
    Abstract [en]

    199 patients in Western Sweden with chronic psychotic illness are studied. The aim is to provide up-to-date costs for a defined patient population with schizopsychotic disorders in Sweden. Patients have the diagnoses of schizophrenia, schizoaffective disorder or delusional disorders. We identify the actual clinical management of illness and explain cost variability. Costs are combined with information on outcomes and severity of the disorder.Total costs per patient-year amount to 62.320 Euro. Direct costs correspond to 41% and indirect costs to 59% of total costs. Inpatient and outpatient care corresponds to 7% each of total costs, while costs for special housing and assistance at home is estimated to 22% of total costs. Medication only corresponds to 3% of total costs.We conclude that costs differ between patients depending on illness severity. Also a reallocation has taken place during the last 15 years between different cost items, from direct costs to indirect costs and from in-patient care at hospitals to out-patient care and assistance at home. The main cost driver is indirect costs due to decreased working ability and premature death. Special housing and home-assistance is the second largest cost item. In-patient care corresponds to 7% of total costs, which 15 years ago amounted to 50% of total costs. This reflects the change in care of schizopsychotic patients. Instead of treating patients at institutions, patients are now to a large extent living in their own housing but often receiving some kind of assistance at home provided by the local municipality.

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