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Do not stand corrected: Transparency and users’ attitudes to inaccurate news and corrections in online journalism
Karlstad University, Faculty of Arts and Social Sciences (starting 2013), Department of Geography, Media and Communication.ORCID iD: 0000-0003-4286-7764
Karlstad University, Faculty of Arts and Social Sciences (starting 2013), Department of Geography, Media and Communication.
Mittuniversitetet, Sverige.
2017 (English)In: Journalism & Mass Communication Quarterly, ISSN 1077-6990, E-ISSN 2161-430X, Vol. 94, no 1, p. 148-167Article in journal (Refereed) Published
Abstract [en]

The accelerating news cycle means there is a risk that errors become more common, but digital media also allow for correcting errors continuously and being transparent about this. In this study, we investigate Swedish citizens’ attitudes toward errors and corrections. The results demonstrate that citizens have strong expectations that news media publish correct information and they have little tolerance for errors. People’s background and media use do not affect attitudes toward errors and corrections to any large extent, but media trust explains a small fraction of the results—It is only those who already trust the media that appreciate corrections.

Place, publisher, year, edition, pages
Sage Publications, 2017. Vol. 94, no 1, p. 148-167
Keyword [en]
accuracy, errors, corrections, immediacy, trust, transparency, accountability
National Category
Media and Communications
Research subject
Media and Communication Studies
Identifiers
URN: urn:nbn:se:kau:diva-45830DOI: 10.1177/1077699016654680ISI: 000397132800009OAI: oai:DiVA.org:kau-45830DiVA, id: diva2:967814
Funder
Swedish Research Council, 4096
Note

First Published online June 23, 2016

Available from: 2016-09-09 Created: 2016-09-09 Last updated: 2017-11-30Bibliographically approved

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CiteExportLink to record
Permanent link

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Cite
Citation style
  • apa
  • harvard1
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf