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Do not stand corrected: Transparency and users’ attitudes to inaccurate news and corrections in online journalism
Karlstad University, Faculty of Arts and Social Sciences (starting 2013).ORCID iD: 0000-0003-4286-7764
Karlstad University, Faculty of Arts and Social Sciences (starting 2013).
2016 (English)In: Journalism & Mass Communication Quarterly, ISSN 1077-6990, E-ISSN 2161-430XArticle in journal (Refereed) Epub ahead of print
Abstract [en]

The accelerating news cycle means there is a risk that errors become more common, but digital media also allow for correcting errors continuously and being transparent about this. In this study, we investigate Swedish citizens’ attitudes toward errors and corrections. The results demonstrate that citizens have strong expectations that news media publish correct information and they have little tolerance for errors. People’s background and media use do not affect attitudes toward errors and corrections to any large extent, but media trust explains a small fraction of the results—It is only those who already trust the media that appreciate corrections.

Place, publisher, year, edition, pages
2016.
Keyword [en]
accuracy, errors, corrections, immediacy, trust, transparency, accountability
National Category
Media and Communications
Research subject
Media and Communication Studies
Identifiers
URN: urn:nbn:se:kau:diva-45830DOI: 10.1177/1077699016654680OAI: oai:DiVA.org:kau-45830DiVA: diva2:967814
Funder
Swedish Research Council, 4096
Available from: 2016-09-09 Created: 2016-09-09 Last updated: 2016-09-09

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Karlsson, Michael
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