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Accountability Through Transparency for Cloud Customers
(Sintef)
(Sintef)
Karlstad University, Faculty of Arts and Social Sciences (starting 2013), Centre for HumanIT.
Karlstad University, Faculty of Economic Sciences, Communication and IT, Department of Computer Science. (PriSec)
2016 (English)In: CLOUD COMPUTING AND SERVICES SCIENCE, CLOSER 2015, Heidelberg: Springer, 2016, 1, Vol. 581, 38-57 p.Conference paper, Published paper (Refereed)
Abstract [en]

Public cloud providers process data on behalf of their customers in data centres that typically are physically remote from their users. This context creates a number of challenges related to data privacy and security, and may hinder the adoption of cloud technology. One of these challenges is how to maintain transparency of the processes and procedures while at the same time providing services that are secure and cost effective. This chapter presents results from an empirical study in which the cloud customers identified a number of transparency requirements to the adoption of cloud providers. We have compared our results with previous studies, and have found that in general, customers are in synchrony with research criteria for cloud service provider transparency, but there are also some extra pieces of information that customers are looking for. We further explain how A4Cloud tools contribute to addressing the customers’ requirements.

Place, publisher, year, edition, pages
Heidelberg: Springer, 2016, 1. Vol. 581, 38-57 p.
Series
Communications in Computer and Information Science, ISSN 1865-0929
Keyword [en]
Cloud computing, Accountability, Transparency, Privacy, Security
National Category
Computer Science
Research subject
Computer Science
Identifiers
URN: urn:nbn:se:kau:diva-41005DOI: 10.1007/978-3-319-29582-4_3ISI: 000371383500003ISBN: 978-3-319-29581-7 OAI: oai:DiVA.org:kau-41005DiVA: diva2:910809
Conference
5th International Conference on Cloud Computing and Services Science (CLOSER, Lisbon, Portugal, MAY 20-22, 2015
Projects
A4Cloud
Available from: 2016-03-10 Created: 2016-03-10 Last updated: 2017-11-02Bibliographically approved

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Angulo, JulioFischer-Hübner, Simone
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CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • harvard1
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf