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Why do public services fail?: A service logic study of failure demand
Fransson, Martin
Karlstad University, Faculty of Economic Sciences, Communication and IT, Service Research Center.
(Akademin för medborgarorienterad verksamhetsutveckling i staten)
ORCID iD:
0000-0003-1139-3412
Quist, Johan
Karlstad University, Faculty of Economic Sciences, Communication and IT, Service Research Center.
(Akademin för medborgarorienterad verksamhetsutveckling i staten)
Skålén, Per
Karlstad University, Faculty of Economic Sciences, Communication and IT, Service Research Center. Karlstad University, Faculty of Arts and Social Sciences (starting 2013), Karlstad Business School.
ORCID iD:
0000-0002-2982-9651
2015 (English)
Conference paper, Oral presentation with published abstract (Other academic)
Place, publisher, year, edition, pages
2015.
Keywords [en]
failure demand
Keywords [sv]
onödig efterfrågan, försäkringskassan, skatteverket
National Category
Business Administration
Research subject
Business Administration
Identifiers
URN:
urn:nbn:se:kau:diva-40732
OAI: oai:DiVA.org:kau-40732
DiVA, id:
diva2:907560
Conference
International Research Society for Public Management Conference (IRSPM) 2015, University of Birmingham, 30 March - 1 April 2015.
Available from:
2016-02-29
Created:
2016-02-29
Last updated:
2019-07-12
Bibliographically approved
Open Access in DiVA
No full text in DiVA
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Fransson, Martin
Quist, Johan
Skålén, Per
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Quist, Johan
Skålén, Per
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apa
ieee
modern-language-association-8th-edition
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apa
ieee
modern-language-association-8th-edition
vancouver
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nn-NO
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