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The longevity of general purpose Wizard-of-Oz tools
Karlstad University, Faculty of Arts and Social Sciences (starting 2013), Karlstad Business School. (HumanIT)ORCID iD: 0000-0001-6826-3358
Karlstad University, Faculty of Arts and Social Sciences (starting 2013), Karlstad Business School.ORCID iD: 0000-0002-1455-240X
2015 (English)In: OzCHI '15: Proceedings of the Annual Meeting of the Australian Special Interest Group for Computer Human Interaction / [ed] Ploderer, Carter, Gibbs, Smith, Vetere, New York: Association for Computing Machinery (ACM), 2015, p. 422-426Conference paper, Published paper (Refereed)
Abstract [en]

The Wizard-of-Oz method has been around for decades, allowing researchers and practitioners to conduct prototyping without programming. An extensive literature review conducted by the authors revealed, however, that the re-usable tools supporting the method did not seem to last more than a few years. While generic systems start to appear around the turn of the millennium, most have already fallen out of use.

Our interest in undertaking this review was inspired by the ongoing re-development of our own Wizard-of-Oz tool, the Ozlab, into a system based on web technology.

We found three factors that arguably explain why Ozlab is still in use after 15 years instead of the two-three years lifetime of other generic systems: the general approach used from its inception; its inclusion in introductory HCI curricula, and the flexible and situation-dependent design of the wizard’s user interface.

Place, publisher, year, edition, pages
New York: Association for Computing Machinery (ACM), 2015. p. 422-426
Keyword [en]
Wizard of Oz, Wizard user interface, GUI articulation, Software Sustainability, Non-functional requirements
National Category
Human Computer Interaction
Research subject
Information Systems; Educational Work; Computer Science
Identifiers
URN: urn:nbn:se:kau:diva-38978DOI: 10.1145/2838739.2838825ISBN: 978-1-4503-3673-4 (print)OAI: oai:DiVA.org:kau-38978DiVA, id: diva2:892089
Conference
OzCHI '15, December 07 - 10 2015, Melbourne, VIC, Australia
Available from: 2016-01-08 Created: 2016-01-08 Last updated: 2018-01-10Bibliographically approved

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Pettersson, John SörenWik, Malin

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