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Different perspectives on public service innovation policy: A critical literature review
Karlstad University, Faculty of Arts and Social Sciences (starting 2013), Karlstad Business School. SAMOT. (CTF)ORCID iD: 0000-0003-2258-1486
2015 (English)In: Proceedings of QUIS 14: Accelerate the Impact of Service Research June 18-21, 2015. Shanghai China., 2015, p. 904-906Conference paper, Published paper (Refereed)
Abstract [en]

Purpose – The purpose of this study is to systematically review the service scholars’ different perspectives on the role of innovation policy in influencing innovation in public service.

Design/methodology/approach – This study is based on a systematic reviewing approach. We have reviewed total of 117 articles published in the Web of Science and Scopus between 2009 and 2014. These exemplars are then analyzed in terms of their 1) distribution amount the period, methodology applied and focus dimensions within the innovation policy studies agenda, 2) drivers, barriers and potential effects toward innovation policy implementation and 3) emerging theme of innovation policy studies.

Findings – study categorizes the literature into a problem oriented, opportunity focused, and contextual pressured perspective. The problem oriented perspective approaches innovation policy as remedy to deal with market failures or even systemic failures, which requires government to recover the suboptimal investment situation in knowledge creation and other innovative activity. The opportunity focused perspective views the policy as effective incentive resource that justify government as supporting role to promote the innovation and technology development in certain area through single or packages instruments, such as financial and/or taxation method. The contextual pressured perspective views the policy making from a broader perspective that the global economic and environmental contextual needs to be considered, therefore policy are a series of interlocking consequences. This research also suggests the government intervention time in terms of different stage of innovation is also critical for the implementation of service innovation.

Contribution/value – This paper contributes with a synthesized overview of current agenda in terms of innovation policy studies. It compares different focus and potential impacts of innovation policy in recent literature studies and join to the ongoing discussion around the role of innovation policy within the service innovation development.

Place, publisher, year, edition, pages
2015. p. 904-906
Keyword [en]
sustainable policy, innovation policy, service innovation, innovation system
National Category
Business Administration
Identifiers
URN: urn:nbn:se:kau:diva-38838ISBN: 978-0-692-46156-3 (print)OAI: oai:DiVA.org:kau-38838DiVA, id: diva2:877783
Conference
QUIS 14 14th International Research Symposium on Service Excellence in Management: Collaborative Innovations in the Network Environment
Available from: 2015-12-07 Created: 2015-12-07 Last updated: 2015-12-08Bibliographically approved

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http://www.quis14.com/uploadfile/2015/0708/Quis14%20Proceedings%20book_JULY82015-FINAL.pdf

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Lu, Chaoren

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CiteExportLink to record
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Citation style
  • apa
  • harvard1
  • ieee
  • modern-language-association-8th-edition
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More styles
Language
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  • Other locale
More languages
Output format
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