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Do not stand corrected: Transparency and users’ attitudes on inaccurate news and corrections in online journalism
Karlstad University, Faculty of Arts and Social Sciences (starting 2013).ORCID iD: 0000-0003-4286-7764
Karlstad University, Faculty of Economic Sciences, Communication and IT, Department of Media and Communication Studies.ORCID iD: 0000-0003-0101-9152
2015 (English)Conference paper (Refereed)
Abstract [en]

The accelerating news cycle means there is a risk that errors become more common but digital media also allows for correcting errors continuously and being transparent about this. In this study we investigate Swedish citizens’ attitudes towards errors and corrections. The results demonstrate that citizens have strong expectations that news media publish correct information and they have little tolerance for errors. People’s background and media use does not affect attitudes towards errors and corrections to any large extent but media trust explains a small fraction of the results – it is only those who already trust the media that appreciate corrections.

Place, publisher, year, edition, pages
Keyword [en]
accuracy, errors, corrections, immediacy, credibility, transparency
National Category
Media and Communications
Research subject
Media and Communication Studies
URN: urn:nbn:se:kau:diva-38089OAI: diva2:858276
Nordmedia15 : Media Presence – Mobile Modernities, 13 - 15 aug 2015. Copenhagen
Transparens och journalistisk trovärdighet
Swedish Research Council, 4396
Available from: 2015-10-01 Created: 2015-10-01 Last updated: 2016-07-06Bibliographically approved

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Karlsson, MichaelClerwall, Christer
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Faculty of Arts and Social Sciences (starting 2013)Department of Media and Communication Studies
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ReferencesLink to record
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