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Turning the customer satisfaction numbers into action: The key to succeed with customer satisfaction programs
Karlstad University, Faculty of Economic Sciences, Communication and IT, Service Research Center. Karlstad University, Faculty of Economic Sciences, Communication and IT, Department of Business Administration.ORCID iD: 0000-0002-6589-8662
Karlstad University, Faculty of Economic Sciences, Communication and IT, Service Research Center. Karlstad University, Faculty of Arts and Social Sciences (starting 2013), Karlstad Business School (from 2013).ORCID iD: 0000-0001-8278-1442
2013 (English)Conference paper, Oral presentation with published abstract (Refereed)
Place, publisher, year, edition, pages
2013.
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Business Administration
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Business Administration
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URN: urn:nbn:se:kau:diva-34063OAI: oai:DiVA.org:kau-34063DiVA, id: diva2:753183
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QUIS13, Karlstads universitet, 10-13 juni
Available from: 2014-10-07 Created: 2014-10-07 Last updated: 2022-05-09Bibliographically approved

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Witell, LarsGustafsson, Anders

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Witell, LarsGustafsson, Anders
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Service Research CenterDepartment of Business AdministrationKarlstad Business School (from 2013)
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