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Strategic alignment in decentralized organizations — The case of Svenska Handelsbanken
Göteborgs universitet.
Karlstad University, Faculty of Arts and Social Sciences (starting 2013), Karlstad Business School. (Forum För Redovisning)ORCID iD: 0000-0001-8860-6944
2014 (English)In: Scandinavian Journal of Management, ISSN 0956-5221, E-ISSN 1873-3387, Vol. 30, no 2, p. 149-162Article in journal (Refereed) Published
Abstract [en]

Recent research emphasizes technocratic controls to support the self-management aspect of empowerment. Strategic alignment is ascribed to socio-ideological controls. However, the indirect nature of socio-ideological controls pose a question regarding monitoring of strategic alignment in organizations with empowerment-oriented controls. We adopt a holistic approach in exploring the role of and interaction between organization structure, socio-ideological control and technocratic control through a qualitative case study. Our study confirms the essential role of socio-ideological controls in ensuring strategic alignment, but highlights the role of trust in experienced-based advice-giving from superiors to subordinates. Technocratic controls contain information that provide visibility of local actions and are used in hierarchical communication. The interrelationship between socio-ideological and technocratic controls is dependent on the organization structure design through time and proximity. A high capacity to communicate is thereby established, enabling monitoring without impairing empowerment.

Place, publisher, year, edition, pages
2014. Vol. 30, no 2, p. 149-162
Keyword [en]
Strategic alignment;Empowerment;
National Category
Business Administration
Research subject
Business Administration
Identifiers
URN: urn:nbn:se:kau:diva-31831DOI: 10.1016/j.scaman.2013.10.005ISI: 000336827600001OAI: oai:DiVA.org:kau-31831DiVA, id: diva2:709616
Available from: 2014-04-02 Created: 2014-04-02 Last updated: 2017-12-06Bibliographically approved

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Siverbo, Sven

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Citation style
  • apa
  • harvard1
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  • vancouver
  • Other style
More styles
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  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf