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Entering Consumption: A Greeter at the Store Entrance Positively Influences Customers’ Spending, Satisfaction, and Employee Perceptions
Karlstad University, Faculty of Arts and Social Sciences (starting 2013), Department of Social and Psychological Studies.ORCID iD: 0000-0002-0283-8777
Rutgers Business School.
D’Amore-McKim School of Business.
Karlstad University, Faculty of Economic Sciences, Communication and IT, Service Research Center.ORCID iD: 0000-0001-8278-1442
2013 (English)Conference paper, Oral presentation with published abstract (Refereed)
Place, publisher, year, edition, pages
2013.
Keywords [en]
spending, approach behavior, customer satisfaction, evolutionary psychology
National Category
Psychology Applied Psychology Business Administration
Research subject
Psychology; Business Administration
Identifiers
URN: urn:nbn:se:kau:diva-30781OAI: oai:DiVA.org:kau-30781DiVA, id: diva2:682027
Conference
Association for Consumer Research (ACR)North American Conference,Chicago, IL, October 3-6, 2013.
Available from: 2013-12-21 Created: 2013-12-21 Last updated: 2018-05-25Bibliographically approved

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Otterbring, TobiasGustafsson, Anders

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CiteExportLink to record
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