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Entering Consumption: A Greeter at the Store Entrance Positively Influences Customers’ Spending, Satisfaction, and Employee Perceptions
Karlstad University, Faculty of Arts and Social Sciences (starting 2013), Department of Social and Psychological Studies.
Rutgers Business School.
D’Amore-McKim School of Business.
Karlstad University, Faculty of Economic Sciences, Communication and IT, Service Research Center.ORCID iD: 0000-0001-8278-1442
2013 (English)Conference paper, Abstract (Refereed)
Place, publisher, year, edition, pages
2013.
Keyword [en]
spending, approach behavior, customer satisfaction, evolutionary psychology
National Category
Psychology Applied Psychology Business Administration
Research subject
Psychology; Business Administration
Identifiers
URN: urn:nbn:se:kau:diva-30781OAI: oai:DiVA.org:kau-30781DiVA: diva2:682027
Conference
Association for Consumer Research (ACR)North American Conference,Chicago, IL, October 3-6, 2013.
Available from: 2013-12-21 Created: 2013-12-21 Last updated: 2014-12-11Bibliographically approved

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Otterbring, TobiasGustafsson, Anders
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ReferencesLink to record
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