Coping with service development in a forced relationship context
2011 (English)Conference paper, Abstract (Refereed)
Place, publisher, year, edition, pages
Service development, relationship
Research subject Business Administration
IdentifiersURN: urn:nbn:se:kau:diva-30489OAI: oai:DiVA.org:kau-30489DiVA: diva2:668639
14th QMOD Conference on Quality and Service Sciences San Sebastian, Spain 29-31 aug.