Values-based Service Quality: Narratives from IKEA
2006 (English)Conference paper (Refereed)
Place, publisher, year, edition, pages
Economics and Business
Research subject Business Administration
IdentifiersURN: urn:nbn:se:kau:diva-29796OAI: oai:DiVA.org:kau-29796DiVA: diva2:657567
9th QMOD International Conference - Creativity, Governance and Transformation - the Building blocks for Excellence, August 08-10, Liverpool,UK.