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What drives customer experiences: the influence of norms
Karlstad University, Faculty of Economic Sciences, Communication and IT, Service Research Center. Karlstad University, Faculty of Arts and Social Sciences (starting 2013), Karlstad Business School.
Karlstad University, Faculty of Arts and Social Sciences (starting 2013), Service Research Center. Karlstad University, Faculty of Arts and Social Sciences (starting 2013), Karlstad Business School.
Karlstad University, Faculty of Economic Sciences, Communication and IT, Service Research Center. Karlstad University, Faculty of Arts and Social Sciences (starting 2013), Karlstad Business School.ORCID iD: 0000-0002-5605-9285
2013 (English)Conference paper (Refereed)
Place, publisher, year, edition, pages
2013.
National Category
Business Administration
Research subject
Business Administration
Identifiers
URN: urn:nbn:se:kau:diva-29551OAI: oai:DiVA.org:kau-29551DiVA: diva2:656783
Conference
QUIS 13, June 10-13, 2013, Karlstad, Sweden.
Available from: 2013-10-17 Created: 2013-10-17 Last updated: 2015-01-29Bibliographically approved

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Åkesson, MariaEdvardsson, BoTronvoll, Bård
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