Do contracts restrict front-line employees to be innovative and co-create value?
2013 (English)Conference paper (Refereed)
Place, publisher, year, edition, pages
Front-line employees, Value co-creation, Contract, Service innovation and public organization
Research subject Business Administration
IdentifiersURN: urn:nbn:se:kau:diva-29338OAI: oai:DiVA.org:kau-29338DiVA: diva2:654891
16th QMOD conference on Quality and Service Sciences ICQSS 2013, September 4-6, Portoroz, Slovenia