TeliaSonera Incident Management Centre Karlstad has been situated in facilities placed in the bedrock of the Kroppkärr district of Karlstad for over ten years. From here TeliaSonera monitors parts of their different kind of networks all over the globe. One part is the monitoring of sites, a structure that holds equipment vital for a network to function.

Currently TeliaSonera Incident Management Centre receives about thirty phone calls a dayfrom technicians from all over the world regarding the reporting of attendance on sites. Themain objective is to create a mobile application that can substitute the need of a phone call.

The project resulted in the development of two web applications, one application with the purpose to replace the site attendance reporting by phone and another to monitor the incoming reports. The reason for developing a web application was to deliver a platform independentproduct under a short period of time. The site reporting application is resistant to attacks suchas SQL-injections and Cross-Site Scripting.

Functionality of web applications is closing in on the functionality behind native applications. Features included in HTML5 allow the developer to take more liberty when programming web applications. These features are utilized in the search and filter functions of the monitoring application in this project. The applications are written in HTML5, JavaScript and PHP and the data is stored in a MySQL database.