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Sharpening the BPM Knowledge Transfer in a Practice Research Design: A Case Study
Karlstad University, Faculty of Economic Sciences, Communication and IT, Department of Information Systems and Project Management.ORCID iD: 0000-0002-4468-7524
2012 (English)Conference paper (Refereed)
Abstract [en]

The practice research in this paper is based on the common interest of Telge AB and Karlstad University to explore knowledge transfer between research results and their use in practice when applying a Business Process Management (BPM) maturity assessment model. In our case study, we explore how knowledge transfer can become explicit, based on the foundation of practice research and a mapping of the practice research process. The main idea with the case study is to contribute to the articulation of sharpening the knowledge transfer in practice research design. Our findings show e.g. the importance of enabling practitioners in finding the research results, a suitable packaging to gain understanding and guidance to the way the practitioners are supposed to use the results as well as prerequisites in the domain knowledge. Additionally, the complexity in the BPM maturity concept and challenges in the BPM knowledge transfer are findings that can lead to bridging the gap between assessment model in theory and lessons learned from the practitioners using the model in practice. Finally, the paper contributes with a snapshot of practice research design with key elements regarding pre-conditions for knowledge transfer to use in planning, specifying and evaluating practice research.

Place, publisher, year, edition, pages
Keyword [en]
practice research process, knowledge transfer, snapshot, BPM maturity assessment
National Category
Information Systems, Social aspects
Research subject
Information Systems
URN: urn:nbn:se:kau:diva-27342OAI: diva2:622447
International workshop on IT Artefact Design & Workpractice Intervention, June 10 2012, Barcelona, Spain
Available from: 2013-05-21 Created: 2013-05-21 Last updated: 2014-10-15Bibliographically approved

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Christiansson, Marie-Therese
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