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Attractive Quality Creation: a Case Study of Microwave Ovens
Karlstad University, Faculty of Arts and Social Sciences (starting 2013), Service Research Center.
Karlstad University, Faculty of Arts and Social Sciences (starting 2013), Service Research Center.
Karlstad University, Faculty of Arts and Social Sciences (starting 2013), Service Research Center.ORCID iD: 0000-0001-8278-1442
2011 (English)In: TQM Magazine, ISSN 0954-478X, E-ISSN 1758-6887, Vol. 23, no 1, 89-99 p.Article in journal (Refereed) Published
Place, publisher, year, edition, pages
Emerald Group Publishing Limited, 2011. Vol. 23, no 1, 89-99 p.
Keyword [en]
Attractive quality creation, Customer idea generation, Kano
National Category
Business Administration
Research subject
Business Administration
Identifiers
URN: urn:nbn:se:kau:diva-26919OAI: oai:DiVA.org:kau-26919DiVA: diva2:615933
Available from: 2013-04-12 Created: 2013-04-12 Last updated: 2014-12-11Bibliographically approved

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Witell, LarsLöfgren, MartinGustafsson, Anders
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