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Sjuksköterskors uppfattningar av hur patienter erfarit given information
Karlstad University, Division for Health and Caring Sciences.
Karlstad University, Division for Health and Caring Sciences.
2006 (Swedish)Independent thesis Advanced level (degree of Magister), 10 points / 15 hpStudent thesis
Abstract [sv]

Information till patienten är en betydelsefull del av sjuksköterskans omvårdnadsarbete. En viktig uppgift är att hos patienter identifiera hindrande och främjande faktorer för möjligheten att ta till sig information. Studiens syfte var att beskriva sjuksköterskors uppfattningar av hur patienter har erfarit given information samt sjuksköterskors uppfattningar av vad som påverkar patienter i informationssituationen. Tio sjuksköterskor intervjuades och materialet analyserades utifrån en fenomenografisk ansats. I resultatet framkom beskrivningskategorierna tar till sig, tar inte till sig och uppfattar inte. Underkategorier som tydliggjorde de kvalitativa skillnaderna var, följer givna råd, följer inte givna råd, förstår inte, accepterar inte, lyssnar inte och osäkert mottagande. Sjuksköterskornas uppfattningar av vad som påverkar patienter i informationssituationen tydliggjordes i beskrivningskategorierna personliga faktorer och sjuksköterskan som vårdgivare. Underkategorierna var motivation, attityd, kognitiv förmåga, personlighet, social situation, relationen till patienten, yrkeskompetens och vårdens organisation. Variationen i hur patienter uppfattade given information var stor. Genom sjuksköterskors medvetenhet om hur patienter erfar given information och vad som påverkar patienter i informationssituationen kan förutsättningarna för att patienterna ska ta till sig information på ett optimalt sätt öka.

Abstract [en]

Giving information to the patients is a significant part of nursing care. An important assignment is to identify impedimental and promotional factors for the possibility to take in information. The purpose of the study was to describe nurses’ perceptions of how patients have experienced given information and nurses’ perceptions of which factors influenced the patient in the information situation. Ten nurses were interviewed and the data were analysed according to the phenomenographic method. In the result the following descriptive categories emerged: receive, does not receive and does not apprehend. The subcategories clarifying the qualitative differences were: does follow given advices, do not follow given advice, does not accept, does not understand, does not listen and unsure reception. Nurses’ perceptions of the factors that influenced the patient in the information situation were described in the descriptive categories personal factors and the nurse as a caregiver. The subcategories were motivation, attitude, cognitive capacity, personality, social situation, the relation to the patient, the nurses’ professional competence and the organization of care. The variation in how patients received given information was great. The nurses’ awareness of how patients experience given information and the factors influencing the patient in the information situation may increase the patients’ chances to receive information in an optimized way.

Place, publisher, year, edition, pages
2006. , p. 25
Keywords [sv]
Patient, information, sjuksköterske-patientrelation, patientutbildning, utvärdering
National Category
Nursing
Identifiers
URN: urn:nbn:se:kau:diva-351OAI: oai:DiVA.org:kau-351DiVA, id: diva2:6000
Uppsok
samhälle/juridik
Supervisors
Examiners
Available from: 2006-08-23 Created: 2006-08-23

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