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Varför lyssna och lära av kunder i utveckling av konkurrenskraftia tjänster?
Karlstad University, Faculty of Economic Sciences, Communication and IT, Service Research Center. Karlstad University, Faculty of Economic Sciences, Communication and IT, Department of Business Administration. Karlstad University, Faculty of Economic Sciences, Communication and IT, The Service and Market Oriented Transport Research Group.ORCID iD: 0000-0003-2705-0836
Karlstad University, Faculty of Economic Sciences, Communication and IT, Service Research Center. Karlstad University, Faculty of Economic Sciences, Communication and IT, Department of Business Administration.ORCID iD: 0000-0001-8278-1442
Karlstad University, Faculty of Arts and Social Sciences (starting 2013), Service Research Center. Linkoping Univ, SE-58183 Linkoping, Sweden.ORCID iD: 0000-0002-6589-8662
2008 (Swedish)In: Marknadsföring - myter och möjligheter?, Liber , 2008Chapter in book (Refereed)
Place, publisher, year, edition, pages
Liber , 2008.
National Category
Business Administration
Research subject
Business Administration
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URN: urn:nbn:se:kau:diva-25462ISBN: 978-91-47-08892-8OAI: oai:DiVA.org:kau-25462DiVA: diva2:599240
Available from: 2013-01-22 Created: 2013-01-22 Last updated: 2015-12-30Bibliographically approved

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Edvardsson, BoGustafsson, AndersWitell, Lars
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