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Understanding Excellence: Benchmarking Performance and Identifying Improvement Areas
Karlstad University, Faculty of Economic Sciences, Communication and IT, Service Research Center. Karlstad University, Faculty of Economic Sciences, Communication and IT, Department of Business Administration. Karlstad University, Faculty of Economic Sciences, Communication and IT, The Service and Market Oriented Transport Research Group.
2002 (English)In: European QualityArticle in journal (Refereed)
Place, publisher, year, edition, pages
2002.
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Business Administration
Research subject
Business Administration
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URN: urn:nbn:se:kau:diva-25162OAI: oai:DiVA.org:kau-25162DiVA: diva2:598937
Available from: 2013-01-22 Created: 2013-01-22 Last updated: 2013-01-22

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