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Transformation von Kundenzufriedenheitsurteilen in Produktqualitätsvorgaben
Karlstad University, Faculty of Economic Sciences, Communication and IT, Service Research Center. Karlstad University, Faculty of Economic Sciences, Communication and IT, Department of Business Administration.ORCID iD: 0000-0001-8278-1442
1999 (English)In: Zeitschrift für Planning 10: 117-131Article in journal (Refereed)
Place, publisher, year, edition, pages
1999.
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Business Administration
Research subject
Business Administration
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URN: urn:nbn:se:kau:diva-25019OAI: oai:DiVA.org:kau-25019DiVA: diva2:598793
Available from: 2013-01-22 Created: 2013-01-22 Last updated: 2014-12-11

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Gustafsson, Anders
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Service Research CenterDepartment of Business Administration
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