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The role and design of the service environment in creating favourable customer experiences
Karlstad University, Faculty of Economic Sciences, Communication and IT, Service Research Center. Karlstad University, Faculty of Economic Sciences, Communication and IT, Department of Business Administration. Karlstad University, Faculty of Economic Sciences, Communication and IT, The Service and Market Oriented Transport Research Group.
Karlstad University, Faculty of Economic Sciences, Communication and IT, Service Research Center. Karlstad University, Faculty of Economic Sciences, Communication and IT, Department of Business Administration. Karlstad University, Faculty of Economic Sciences, Communication and IT, The Service and Market Oriented Transport Research Group.
Karlstad University, Faculty of Economic Sciences, Communication and IT, Service Research Center. Karlstad University, Faculty of Economic Sciences, Communication and IT, Department of Business Administration. Karlstad University, Faculty of Economic Sciences, Communication and IT, The Service and Market Oriented Transport Research Group.
2008 (English)Conference paper (Refereed)
Place, publisher, year, edition, pages
Helsingborg, 2008.
National Category
Business Administration
Research subject
Business Administration
Identifiers
URN: urn:nbn:se:kau:diva-24731OAI: oai:DiVA.org:kau-24731DiVA: diva2:598502
Conference
QMOD, Helsingborg, August 20-23
Available from: 2013-01-22 Created: 2013-01-22 Last updated: 2013-01-22

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Pareigis, JörgEdvardsson, BoEnquist, Bo
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