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Service Development with Built-in Quality: a customer and management perspective
Karlstad University, Faculty of Economic Sciences, Communication and IT, Service Research Center. Karlstad University, Faculty of Economic Sciences, Communication and IT, Department of Business Administration.ORCID iD: 0000-0003-2705-0836
1996 (English)Report (Refereed)
Place, publisher, year, edition, pages
Karlstad: Service Research Center , 1996.
National Category
Business Administration
Research subject
Business Administration
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URN: urn:nbn:se:kau:diva-23376OAI: oai:DiVA.org:kau-23376DiVA: diva2:597134
Available from: 2013-01-22 Created: 2013-01-22 Last updated: 2015-07-03Bibliographically approved

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Edvardsson, Bo
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