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Service Design: A TQM Instrument for Service Providers
Karlstad University, Faculty of Economic Sciences, Communication and IT, Service Research Center. Karlstad University, Faculty of Economic Sciences, Communication and IT, Department of Business Administration. Karlstad University, Faculty of Economic Sciences, Communication and IT, The Service and Market Oriented Transport Research Group.ORCID iD: 0000-0003-2705-0836
1992 (English)Conference paper (Refereed)
Place, publisher, year, edition, pages
1992.
National Category
Business Administration
Research subject
Business Administration
Identifiers
URN: urn:nbn:se:kau:diva-23363OAI: oai:DiVA.org:kau-23363DiVA: diva2:597119
Conference
Service productivity & Quality Challenge Conference, The Wharton School, October 23-24, 1992
Available from: 2013-01-22 Created: 2013-01-22 Last updated: 2015-09-30Bibliographically approved

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Edvardsson, Bo
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ReferencesLink to record
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