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Service Quality: Multinational and Multidiciplinary Perspectives
Arizona State University.
Karlstad University, Faculty of Economic Sciences, Communication and IT, Service Research Center.
Karlstad University, Faculty of Economic Sciences, Communication and IT, Service Research Center. Karlstad University, Faculty of Economic Sciences, Communication and IT, Department of Business Administration. Karlstad University, Faculty of Economic Sciences, Communication and IT, The Service and Market Oriented Transport Research Group.ORCID iD: 0000-0003-2705-0836
Karlstad University, Faculty of Economic Sciences, Communication and IT, Service Research Center.
1990 (English)Other (Other (popular science, discussion, etc.))
Place, publisher, year, edition, pages
Lexington, Mass: Lexington Books, 1990.
Keyword [en]
Service quality, Service industries - quality control
National Category
Business Administration
Research subject
Business Administration
Identifiers
URN: urn:nbn:se:kau:diva-23354ISBN: 0-669-21152-4OAI: oai:DiVA.org:kau-23354DiVA: diva2:597110
Available from: 2013-01-22 Created: 2013-01-22 Last updated: 2015-06-02Bibliographically approved

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Edvardsson, Bo
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