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Satisfiers and Dissatisfiers in the Service Encounter
Karlstad University, Faculty of Economic Sciences, Communication and IT, Service Research Center. Karlstad University, Faculty of Economic Sciences, Communication and IT, Department of Business Administration. Karlstad University, Faculty of Economic Sciences, Communication and IT, The Service and Market Oriented Transport Research Group.ORCID iD: 0000-0003-2705-0836
Karlstad University, Faculty of Arts and Social Sciences (starting 2013), Service Research Center. Linkoping Univ, SE-58183 Linkoping, Sweden.ORCID iD: 0000-0002-6589-8662
2004 (English)Conference paper (Refereed)
Place, publisher, year, edition, pages
2004.
National Category
Business Administration
Research subject
Business Administration
Identifiers
URN: urn:nbn:se:kau:diva-23220OAI: oai:DiVA.org:kau-23220DiVA: diva2:596975
Conference
QMOD6, Monterey, Mexico
Available from: 2013-01-22 Created: 2013-01-22 Last updated: 2015-12-30Bibliographically approved

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Edvardsson, BoWitell, Lars
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