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Quality of Service: Making it really work
Karlstad University, Faculty of Economic Sciences, Communication and IT, Service Research Center. Karlstad University, Faculty of Economic Sciences, Communication and IT, Department of Business Administration. Karlstad University, Faculty of Economic Sciences, Communication and IT, The Service and Market Oriented Transport Research Group.ORCID iD: 0000-0003-2705-0836
1996 (English)In: Managing Service Quality, ISSN 0960-4529, E-ISSN 1758-8030, Vol. 6, no 1Article in journal (Refereed) Published
Place, publisher, year, edition, pages
1996. Vol. 6, no 1
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Business Administration
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Business Administration
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URN: urn:nbn:se:kau:diva-22812OAI: oai:DiVA.org:kau-22812DiVA, id: diva2:596566
Available from: 2013-01-22 Created: 2013-01-22 Last updated: 2017-12-06Bibliographically approved

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Edvardsson, Bo

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