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Negativa händelser, upplevd kvalitet och global tillfredsställelse i kollektivtrafikresor
Karlstad University, Faculty of Economic Sciences, Communication and IT, Service Research Center. Karlstad University, Faculty of Economic Sciences, Communication and IT, Department of Psychology. Karlstad University, Faculty of Economic Sciences, Communication and IT, The Service and Market Oriented Transport Research Group.ORCID iD: 0000-0002-7475-680X
1998 (Swedish)Conference paper (Other (popular science, discussion, etc.))
Place, publisher, year, edition, pages
1998.
National Category
Psychology
Research subject
Psychology
Identifiers
URN: urn:nbn:se:kau:diva-21756OAI: oai:DiVA.org:kau-21756DiVA: diva2:595430
Conference
VTI och KFBs forskardagar, Linköping, Sverige, januari 1998
Available from: 2013-01-21 Created: 2013-01-21 Last updated: 2015-01-29

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Friman, Margareta
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Service Research CenterDepartment of PsychologyThe Service and Market Oriented Transport Research Group
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