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Learning in systems development - a challenge to develop better information systems
Karlstad University, Faculty of Economic Sciences, Communication and IT, Department of Information Systems and Project Management.
2001 (English)In: On Methods for Systems Development in Professional Organisations. The Karlstad University Approach to Information Systems and its Role in Society (Nilsson, AG & Pettersson, JS, Eds.) 88-105, Lund: Studentlitteratur , 2001, 88-105 p.Chapter in book (Refereed)
Abstract [en]

Learning in systems development is about how the participants in a systems development process should become better at learning from and communicating with each other. When change work in organisations is conducted as learning in systems development, the end-users will be more satisfied with the information systems. This is indeed where the challenge lies, that all participants in this process should learn to communicate. Who wouldnt want the information systems requirements to be understandable to non-experts as well? This is not merely a matter of choosing the right words, however, nor of avoiding difficult words altogether. Instead, it has to do with teaching each other what you mean, regardless of which words you use. This chapter addresses the question of how communications can be improved in the forms of co-operation that are common in systems development: the dialogue, group work and assembly meetings. Different ways to improve the communication are presented, with some pedagogical advice

Place, publisher, year, edition, pages
Lund: Studentlitteratur , 2001. 88-105 p.
National Category
Information Systems
Research subject
Information Systems
Identifiers
URN: urn:nbn:se:kau:diva-21015OAI: oai:DiVA.org:kau-21015DiVA: diva2:594685
Available from: 2013-01-21 Created: 2013-01-21 Last updated: 2013-01-21

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