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Justifying deviant consumer behavior in services encounters
Karlstad University, Faculty of Economic Sciences, Communication and IT, Service Research Center. Karlstad University, Faculty of Economic Sciences, Communication and IT, Department of Business Administration.ORCID iD: 0000-0003-2705-0836
2007 (English)Conference paper, Published paper (Refereed)
Place, publisher, year, edition, pages
2007.
National Category
Business Administration
Research subject
Business Administration
Identifiers
URN: urn:nbn:se:kau:diva-20650OAI: oai:DiVA.org:kau-20650DiVA, id: diva2:594315
Conference
The 10th International Research Symposium on Service Excellence in Management (QUIS10), Orlando, June 11-14 2007
Available from: 2013-01-21 Created: 2013-01-21 Last updated: 2015-08-03Bibliographically approved

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Edvardsson, Bo

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CiteExportLink to record
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  • apa
  • harvard1
  • ieee
  • modern-language-association-8th-edition
  • vancouver
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  • de-DE
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