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Culture-related Issues and Implications for Service Quality in the Singapore Workforce
Department of Industrial and Systems Engineering, National University of Singapore.
Karlstad University, Faculty of Economic Sciences, Communication and IT, Service Research Center.ORCID iD: 0000-0003-2705-0836
2004 (English)In: QUIS 9: Service Excellence in Management: Interdisciplinary Contributions : [proceedings of a Conference Held in Karlstad, Sweden, June 15-18, 2004] / [ed] Bo Edvardsson, Anders Gustafsson, Stephen W Brown and Robert Johnston, Karlstad: Karlstad University Press , 2004, 559-568 p.Conference paper, (Refereed)
Place, publisher, year, edition, pages
Karlstad: Karlstad University Press , 2004. 559-568 p.
National Category
Business Administration
Research subject
Business Administration
Identifiers
URN: urn:nbn:se:kau:diva-17947ISBN: ISBN 91-85019-81-X (print)OAI: oai:DiVA.org:kau-17947DiVA: diva2:591565
Conference
QUIS 9
Available from: 2013-01-21 Created: 2013-01-21 Last updated: 2015-07-03Bibliographically approved

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