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Beyond Assessing Economic Net Value from Electronic Commerce-Supported Business Process Redesign - a Discussion of the PENG Method
Karlstad University, Faculty of Economic Sciences, Communication and IT, Department of Information Systems and Project Management.ORCID iD: 0000-0003-1146-0996
2004 (English)Conference paper, (Refereed)
Abstract [en]

Business-to-business (B2B) electronic commerce is very much about relationship-building and bringing about mutual improvements for both trading partners. In the B2B context, the expected economic "net-value" is a primary concern when considering a deployment in an electronic commerce system or not. The main purpose is to suggest some issues to consider for possible modications of the PENG method. Firstly, this empirically grounded method for assessing an organization's economic "net value" from an IT investment is described. Then a review of some of the IS evaluation literature, structured along Pettigrew's contextual framework, is presented. In the concluding part of the paper some of the suggested modifications of the PENG method is presented

Place, publisher, year, edition, pages
2004. 382-393 p.
National Category
Information Systems
Research subject
Information Systems
Identifiers
URN: urn:nbn:se:kau:diva-17392OAI: oai:DiVA.org:kau-17392DiVA: diva2:590998
Conference
Proceedings of the Promote IT 2004 Conference (Bubenko jr, J, Fischer-Hübner, S, Lindskog, S & Nilsson, AG, Eds.), May 5-7, 2004, Karlstad University, Karlstad, 382-393
Available from: 2013-01-21 Created: 2013-01-21 Last updated: 2015-11-20

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  • apa
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