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20 Years of Using Kano´s Theory of Attractive Quality
Karlstad University, Faculty of Economic Sciences, Communication and IT, Department of Business Administration. Karlstad University, Faculty of Economic Sciences, Communication and IT, Service Research Center.
Karlstad University, Faculty of Economic Sciences, Communication and IT, Service Research Center. Karlstad University, Faculty of Economic Sciences, Communication and IT, Department of Business Administration. Karlstad University, Faculty of Economic Sciences, Communication and IT, The Service and Market Oriented Transport Research Group.
2008 (English)In: Quality Management JournalArticle in journal (Refereed)
Place, publisher, year, edition, pages
2008.
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Business Administration
Research subject
Business Administration
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URN: urn:nbn:se:kau:diva-16466OAI: oai:DiVA.org:kau-16466DiVA: diva2:590055
Available from: 2013-01-21 Created: 2013-01-21 Last updated: 2013-01-21

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CiteExportLink to record
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Citation style
  • apa
  • harvard1
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