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Supply Chain Integration and Information Management Impact on Supply Chain Performance: A case study at Stora Enso
Karlstad University, Faculty of Economic Sciences, Communication and IT, Department of Business Administration.
2012 (English)Independent thesis Advanced level (professional degree), 20 credits / 30 HE creditsStudent thesis
Abstract [en]

This thesis is aiming at examine improvement opportunities of Supply Chain(SC) performance through development of Information Management(IM) and Supply Chain Integration(SCI) by analyzing a logistics flow. Furthermore, problems revealed are set to be investigated to find potential improvements.

Discoveries in literature provided evidence that enhancement initiatives of integration of SC are recognized to increase customer value and profitability(Ou et al. 2010) and particularly make-to-order are capable of achieving effects on organizational performance(Birou et al. 2011). Literature further recommended that in order to achieve additional progresses, an organization should engage in administrative improvement innovations of IS increasing organizational performance(Kim et al. 2006). Furthermore it is suggested that IS integration also empowers organizations to reduce technical barriers and incompatibility which in turn will facilitate communication and collaboration improving SCI and performance(Chaffey & White 2011).

Empirical findings revealed that that there were improvements areas such as IS usefulness, information quality, decision-making, routines, automatization of transactions and SCI which further were discussed.

Finally, recommendations in order to enhance SC performance through improvements of IM and SCI are according to this thesis the results of:

  • Creation and compliance of routines will not only forge stability and better alignment to change but improve communication and knowledge creation vital for organizational performance.
  • Increased utilization of information system(IS) will boost performance both directly and indirectly by automatization and reconfiguration of activities plus improved decision-making as well as information sharing and quality.
  • Previous recommendations and activities such as information and IS integration that are resulting in synchronization and coordination of procedures will further improve SCI resulting in enhanced partnership and performance throughout the SC.
Place, publisher, year, edition, pages
2012. , 66 p.
Keyword [en]
Logistics, Information Management, Supply Chain Management, Supply Chain Integration
National Category
Business Administration
Identifiers
URN: urn:nbn:se:kau:diva-16077Local ID: FEK D-102OAI: oai:DiVA.org:kau-16077DiVA: diva2:573926
External cooperation
StoraEnso Skoghall AB
Subject / course
Industrial Engineering and Management, Master of Science
Uppsok
Social and Behavioural Science, Law
Supervisors
Examiners
Available from: 2012-12-05 Created: 2012-12-03 Last updated: 2012-12-05Bibliographically approved

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CiteExportLink to record
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Citation style
  • apa
  • harvard1
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
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  • asciidoc
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