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Exploring frontline employees as a driver for service innovation
Karlstad University, Faculty of Economic Sciences, Communication and IT, Department of Business Administration.
Karlstad University, Faculty of Economic Sciences, Communication and IT, Service Research Center.
2012 (English)In: 19th International Product Development Management Conference, Manchester, 2012, 67-68 p.Conference paper, (Refereed)
Place, publisher, year, edition, pages
Manchester, 2012. 67-68 p.
National Category
Business Administration
Research subject
Business Administration
Identifiers
URN: urn:nbn:se:kau:diva-15357OAI: oai:DiVA.org:kau-15357DiVA: diva2:563295
Conference
19th International Product Development Management Conference
Available from: 2012-10-29 Created: 2012-10-29 Last updated: 2012-11-29Bibliographically approved

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http://www.eiasm.org/frontoffice/event_announcement.asp?event_id=762#2731

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Engen, MaritMagnusson, Peter R.
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CiteExportLink to record
Permanent link

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Cite
Citation style
  • apa
  • harvard1
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
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Output format
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