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Does Service-Dominant Design Result in a Better Service System?
Karlstad University, Faculty of Economic Sciences, Communication and IT, Service Research Center. Karlstad University, Faculty of Economic Sciences, Communication and IT, Department of Business Administration.ORCID iD: 0000-0003-2705-0836
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2011 (English)In: Journal of Service Management, ISSN 1757-5818, E-ISSN 1757-5826, Vol. 22, no 4, 540-556 p.Article in journal (Refereed) Published
Place, publisher, year, edition, pages
2011. Vol. 22, no 4, 540-556 p.
Keyword [en]
Consumer behaviour, Goods-dominant logic, Service system design, Service-dominant logic, Value co-creation
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Economics and Business
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URN: urn:nbn:se:kau:diva-12670DOI: 10.1108/09564231111155114ISI: 000295710200006OAI: oai:DiVA.org:kau-12670DiVA: diva2:512900
Available from: 2012-03-29 Created: 2012-03-29 Last updated: 2017-12-07Bibliographically approved

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Edvardsson, Bo

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