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Comparing Customers and providers perspectives on customer relationships Implications for the value perception
Karlstad University, Faculty of Economic Sciences, Communication and IT, Service Research Center. Karlstad University, Faculty of Economic Sciences, Communication and IT, Department of Business Administration. Karlstad University, Faculty of Economic Sciences, Communication and IT, The Service and Market Oriented Transport Research Group.ORCID iD: 0000-0003-2705-0836
Karlstad University, Faculty of Economic Sciences, Communication and IT, Service Research Center. Karlstad University, Faculty of Economic Sciences, Communication and IT, Department of Business Administration.
2009 (English)Conference paper, (Refereed)
Place, publisher, year, edition, pages
2009.
National Category
Business Administration
Research subject
Business Administration
Identifiers
URN: urn:nbn:se:kau:diva-11123OAI: oai:DiVA.org:kau-11123DiVA: diva2:494690
Conference
Paper presented at QUIS11 and published in Moving Forward with Service Quality, Stauss, B., Brown, S. W., Edvardsson, B and Johnston, R., Wolfsburg
Available from: 2012-02-08 Created: 2012-02-08 Last updated: 2015-05-27Bibliographically approved

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CiteExportLink to record
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Citation style
  • apa
  • harvard1
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  • modern-language-association-8th-edition
  • vancouver
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