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Management of Information Systems Outsourcing: Evaluation of Lessons Learned from a Boundary Spanning Perspective
Karlstad University, Faculty of Economic Sciences, Communication and IT, Department of Information Systems and Project Management.
2011 (English)In: / [ed] Remenyi, D, 2011Conference paper, Published paper (Refereed)
Abstract

Even if outsourcing is a well-researched phenomenon, it can be stated that evaluation studies on IS outsourcing relationships are scarce. From a description of two IS outsourcing relationship cases, a set of lessons learned are presented. A boundary spanning perspective is then used when evaluating these lessons learned in the client-supplier outsourcing relationships and thereby adding a new theoretical perspective on outsourcing relationships. The evaluation is concluded in a set of propositions that present the boundary spanning perspective of the lessons learned. The aim of these propositions is to act as both a guiding tool for how to further develop boundary spanning roles in outsourcing relationships and to act as a base for future research on outsourcing relationships

Place, publisher, year, edition, pages
2011.
Keyword [en]
Boundary spanning, IS outsourcing, Relationships management
National Category
Information Systems
Research subject
Information Systems
Identifiers
URN: urn:nbn:se:kau:diva-10920OAI: oai:DiVA.org:kau-10920DiVA: diva2:494479
Conference
Proceedings of the 5th European Conference on Information Management and Evaluation (ECIME 2011), 8-9 September 2011, Como, Italy
Available from: 2012-02-08 Created: 2012-02-08 Last updated: 2013-06-12Bibliographically approved

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