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The Influence of a Small Gift and a Personal Greeting on the Customer Experience
Karlstad University, Faculty of Economic Sciences, Communication and IT, Service Research Center. Karlstad University, Faculty of Economic Sciences, Communication and IT, Department of Business Administration.ORCID iD: 0000-0001-8278-1442
Karlstad University, Faculty of Economic Sciences, Communication and IT, Department of Business Administration. Karlstad University, Faculty of Economic Sciences, Communication and IT, Service Research Center.
Karlstad University, Faculty of Economic Sciences, Communication and IT, Service Research Center. Karlstad University, Faculty of Economic Sciences, Communication and IT, Department of Business Administration.ORCID iD: 0000-0002-6589-8662
2011 (English)Conference paper, Published paper (Refereed)
Place, publisher, year, edition, pages
2011.
National Category
Business Administration
Research subject
Business Administration
Identifiers
URN: urn:nbn:se:kau:diva-10770OAI: oai:DiVA.org:kau-10770DiVA: diva2:494324
Conference
QUIS 12, Ithaca, USA, 2-5 June, 2011
Available from: 2012-02-08 Created: 2012-02-08 Last updated: 2017-12-06Bibliographically approved

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Gustafsson, AndersLöfgren, MartinWitell, Lars

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CiteExportLink to record
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