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Process Management in Health Care: Investigating why it´s easier said than done
Karlstad University, Faculty of Economic Sciences, Communication and IT, Service Research Center. Karlstad University, Faculty of Economic Sciences, Communication and IT, Department of Business Administration.
2010 (English)In: Journal of Manufacturing Technology Management, ISSN 1741-038X, E-ISSN 1758-7786, Vol. 21, no 4, 499-511 p.Article in journal (Refereed)
Abstract

The purpose of this paper is to investigate what happens when a new management idea with manufacturing origin is implemented in a healthcare organization. In this paper, it is focussed on process management: what happens when the processes are highlighted, process owners are appointed and more power is allocated to the process dimension of the organization

Place, publisher, year, edition, pages
2010. Vol. 21, no 4, 499-511 p.
Keyword [en]
Process management, Organizational design, Health services, Sweden
National Category
Business Administration
Research subject
Business Administration
Identifiers
URN: urn:nbn:se:kau:diva-10328OAI: oai:DiVA.org:kau-10328DiVA: diva2:493859
Available from: 2012-02-08 Created: 2012-02-08 Last updated: 2013-06-12Bibliographically approved

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